Overview

James Madison University provides a centrally-managed digital sign system. The system is supported by Information Technology and utilizes Four Winds Interactive software.

Digital signage is used to show a variety of digital content to specific audiences. Content can include pictures, videos, web pages, electronic documents, wayfinding, live data, emergency notifications, and more.

 

Who can use this Service?

JMU faculty, staff, and student organizations

How can I get this Service?

For initial set up of hardware, software, and cost requirements, submit a Project Initiation Questionnaire (PIQ). 

If your department or organization wants to share content, regardless of whether or not you are a current Four Winds user, complete the Digital Signage Submission Request Form and email your image and completed form to ds-channels@jmu.edu.

Where can I get Help/Support?

Information Technology Help Desk at (540) 568-3555 or helpdesk@jmu.edu

Hardware Requirements 

Software Requirements

Installing Digital Signage

Four Winds Community

Top Five Design Mistakes in Digital Signage

Digital Signage Design Matters!

Typography in Digital Signage Content Design

Top Six Digital Signage Content Design Elements to Drive Engagement

Digital Signage Content Design Isn’t Always Black & White

Aspect Ratio Calculator

FAQs

Who can submit content to be displayed?
Any campus student organization or JMU department can submit their content to be approved.

How long will content be displayed?
Content will be shown up to two weeks before the event or deadline.

What content size/scale is accepted?
Content must be submitted with a scale of 16:9 or 1920x1080.

What is a good location for a digital sign?
Choosing a good location for your digital sign is extremely important. You can have lively, creative, well-designed content showing on your sign, but if it’s in a bad location, your audience will not even bother looking at the screen. Here are some things to consider when choosing a location:

Content - What kind of content will you publish to the sign? Certain types of content are better suited for displaying in specific areas. Wayfinding or directories are more appropriate for signs located near building entrances.  Signs located where people lounge or wait are good for showing events and news items.  Try to avoid placing signs in narrow hallways or areas where people are likely to walk by the sign without looking at it.

Lighting - Light, especially daylight, can wash out a screen and make it difficult to see.  Be cautious about installing signs near windows or low-hanging lights where lighting conditions can detract from a sign’s effectiveness.

Infrastructure - The building infrastructure needs to support a power outlet and network port at a sign’s location.  Facilities Management and Telecom can assess infrastructure support for a sign’s chosen area.

Compliance - The sign must comply with ADA and Fire codes.

What types of content are supported? 
A wide array of content is supported.  Four Winds software works with:

  • live data
  • RSS feeds
  • text
  • HTML
  • images
  • videos
  • Flash
  • PowerPoint
  • Excel
  • Word
  • PDFs
  • Bing maps
  • wayfinding
  • weather
  • live TV
  • date/time
  • control pads

How do I join the JMU Digital Signage listserv?
To join, please contact Linda Carrier (carrielm@jmu.edu) or Kevin Conrow (conrowkm@jmu.edu).

Can I share content with other JMU sign owners?
Yes, complete the Digital Signage Submission Request Form and email your image and completed form to ds-channels@jmu.edu

How do I install Four Winds Content Manager?
Follow the instructions in this document. Please note that your account needs permission to install this program.  For access to the program, please contact Kevin Conrow (conrowkm@jmu.edu).

My sign is not running correctly.  What should I do?
Most problems can be corrected by simply rebooting the media player.  If rebooting does not resolve the problem or if you are unable to access the media player, please report your problem to the Information Technology Help Desk at 568-3555 or helpdesk@jmu.edu.

Back to Top