Overview

SharePoint is a workgroup collaboration application that is part of the Office 365 suite. The application allows you to work from anywhere at any time and on most devices.

SharePoint empowers teamwork with dynamic and productive sites for every project team, department, division, etc. Share files, data, news, and resources. Customize your site to streamline your team’s work. Collaborate effortlessly and securely with team members inside and outside your organization, across PCs, Macs, and mobile devices. 

Who can use this Service?

JMU faculty, staff, and students.

How can I get this Service?

Access to Microsoft Office365 is provided to all faculty, staff and students as well as affiliates with e-ID services. 

Accessing the services is available through any of these methods:

Faculty and Staff: log into https://jmuedu.sharepoint.com or https://portal.office.com using your full JMU email address.

Students: log into https://dukesjmuedu.sharepoint.com or https://portal.office.com using your full Dukes email address.

Where can I get Help/Support?

Information Technology Help Desk at (540) 568-3555 or helpdesk@jmu.edu

IT Training

Lynda.jmu.edu

Data Storage Guideline - Guidance on the storage of data in these resources

FAQs

Where can I request a SharePoint site for my department, college, or committee?

Faculty and staff can request a site here.

Students can create their own site here.

Can I share my documents with someone who is not a JMU employee or student?
Yes

How does sharing work?
You may share a single document, a library, or a site to users both inside and outside JMU.  The end user will get an email with the link to the shared item.

Can users be alerted when documents change?
Yes.  Users can create their own alert or a SharePoint site owner can create alerts for other users. 

Are my stored documents in Sharepoint backed up?
Yes. SharePoint is backed up by Microsoft.  Deleted files can be restored from the SharePoint recycle bins up to 93 days by the site owner.  Microsoft can restore files after the 93 days.  A support ticket to Microsoft  can be submitted by the SharePoint Administrator in this case.  

Is versioning available for documents?
Yes. The default configuration in document libraries is set to retain up to 500 major versions.  Any of those can be restored from the history.

Which browser works the best?
Most browsers are supported; however, some SharePoint features work best in Edge or IE11.

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