Accounts & Access
Administrative & Business
Communication & Collaboration
Hardware
Internet & Network
Security
Software
Teaching & Learning
| 4 VA @ JMU | Teaching and Learning |
| Account Recovery | Security Security Main |
| Advancement Systems | Administrative and Business |
| Affiliate Accounts | Accounts and Access Accounts and Access Main |
| AiM (Facilities Management) | Administrative and Business |
| Assessment & Testing Center | Teaching and Learning |
| Available Software | Software Software Listing |
| Browser Configuration | Teaching and Learning |
| Bulk Email | Communication and Collaboration |
| Cable TV | Phones and Cable TV Phones and Cable TV Main |
| Cabling | Phones and Cable TV |
| Campus Operator | Phones and Cable TV |
| Campus Technology Coordinators | Help and Support Help and Support Main |
| Canvas | Academic Support Main Teaching and Learning |
| Cascade | Communication and Collaboration |
| Cellular Services | Phones and Cable TV Main Phones and Cable TV |
| Cherwell | Administrative and Business |
| Chosen Name | Accounts and Access |
| Chrome River | Administrative and Business |
| Classroom Help | Teaching and Learning / Help and Support Main |
| Computer Lab Locations | Teaching and Learning |
| Computer Purchases | Hardware |
| Computer Recommendations | Hardware |
| Computer Registration | Internet and Network |
| Computer Setup & Installation | Hardware |
| Computing Labs | Teaching and Learning Academic Support Main |
| Constituent Relationship Management (CRM) | Administrative and Business |
| Departmental Software | Software Software Main |
| Digital Signage (Korbyt) | Communication and Collaboration |
| Dukes Email (Students) | Communication and Collaboration |
| EDUCAUSE | Help and Support Teaching and Learning |
| eduroam | Internet and Network |
| Effort Reporting System (ERS) | Administrative and Business |
| eID | Accounts and Access Accounts and Access Main |
| Electronic Signature | Administrative and Business |
| Endpoint Management | Software |
| e-VA | Administrative and Business |
| FERPA | Teaching and Learning |
| File Storage (N:Drive) | Communication and Collaboration |
| Financial Management System | Administrative Systems Main Administrative and Business |
| Generative AI | Software |
| Guest Wireless | Internet and Network |
| Hardware Repair | Hardware |
| Human Resources | Administrative and Business Administrative Systems Main |
| Imaging (OnBase) | Administrative and Business |
| Information Systems Applications TEST | Administrative and Business Accounts and Access Main Administrative Systems Main |
| Is It Real? (Phishing) | Security Security Main |
| IT Help Desk | Help and Support Help Desk Help and Support Main |
| IT Service Portal | / Help and Support Main |
| JMU Email (Faculty/Staff/Affiliates) | |
| JMU JobLink | Administrative and Business |
| JMU-Official-Wireless Network | Network Main Internet and Network |
| JMU-STAR Tool | Administrative and Business |
| Lab Print Locations | Hardware |
| Library Resources | Teaching and Learning |
| LinkedIn Learning | Help and Support Teaching and Learning |
| LISTSERV | Communication and Collaboration |
| Microsoft 365 | Software |
| Microsoft OneDrive | Communication and Collaboration |
| Microsoft Teams | Communication and Collaboration Main / |
| Multi Factor Authentication (Okta) | Accounts and Access |
| MyMadison | Administrative and Business |
| MyResNet | / Network Main |
| Network Printing | Hardware |
| New to JMU? | / Help and Support Main |
| Office Phones | Phones and Cable TV Main Phones and Cable TV |
| Pay-for-Print | Hardware |
| Phishing Education | Security Security Main |
| Phone Installation | Phones and Cable TV |
| Phone Moves | Phones and Cable TV |
| Quick Login Access | Administrative and Business Accounts and Access Main Administrative Systems Main |
| Recommended Software | Software Software Main |
| Report Security Incidents or Abuse | Security Security Main |
| Reservations | Teaching and Learning |
| RunSafe | Security Security Main |
| Secure File Transfer | Administrative and Business |
| Secure SharePoint | Communication and Collaboration Communication and Collaboration Main |
| Security Awareness Training | Security Security Main |
| Spirion Identity Finder | Security Security Main |
| Student Administration System | Administrative and Business Administrative Systems Main |
| Surplus Equipment | Hardware |
| Survey and Forms Software | Teaching and Learning |
| Tableau | Administrative and Business |
| Telecom Billing | Phones and Cable TV Phones and Cable TV Main |
| Telecom Estimates | Phones and Cable TV |
| Telecom PIN | Phones and Cable TV |
| Test Scoring | Teaching and Learning Academic Support Main |
| Tutorials and How-To | Training Main Teaching and Learning |
| VDI | Software |
| Virtual Labs | Hardware |
| Virtual Private Network (VPN) | Internet and Network |
| Voicemail (Faculty/Staff) | Phones and Cable TV |
| Webex | Communication and Collaboration Main / |
| Wireless Network | Network Main Internet and Network |
| Wireless Printing | Hardware |
| Working Remotely | Internet and Network |
| Workshops (Faculty/Staff) | Teaching and Learning Training Main |
| Zoom | Communication and Collaboration Main / |
Information Technology
