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Information Technology Help Desk

Mon -Thu: 8:00am -9:00 pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

(when classes are in session)

Exceptions for the year


Overview: Listserv software enables e-mail users to create and maintain large e-mail lists. Announcements, newsletters, moderated and open discussion groups are supported. List sizes can range from a few participants in a discussion group to several hundred or even thousands. Your lists can be maintained and used by one or more people.

These lists can be used for one-way or two-way communication among the members of the lists depending on how the list is configured. 

  • Examples of one-way communication include the distribution of announcements and newsletters. 
  • Examples of two-way communication include moderated and un-moderated discussion groups. The number of members in a list can range from a few participants in a discussion group to several hundred or even thousands.

Requesting a listserv: Listservs can be requested by any JMU sponsored or affiliated group, or by individuals who are conducting JMU-related academic or business functions.  JMU student employees and student organizations must have a sponsoring staff or affiliate request a listserv on their behalf.

  • Complete the online Listserv Application form.
  • Once the form is complete, submit the request. If there are questions about your request, you will be contacted within two business days.
  • Once your list is created, you will receive an e-mail confirming its creation with additional details about your list.

Request Listserv Training:   JMU requires listserv training for owners and moderators before access to a new listserv is given. If you own or moderate existing listservs and are requesting a new listserv, training is still required if you have not already attended

Employees may request Listserv training through MyMadison from IT Training (see IT Training Course Numbers). 

Managing and using a listserv: As the list owner, you will be responsible for adding/deleting list participants as needed.  You may add other "owners" to help with this role through the "Mailing List Management Interface" area at listserv.jmu.edu

You can manage your listserv and find other useful information at https://listserv.jmu.edu. To learn more about ListServ at JMU, view the 4 minute ListServ Overview video.