Electronic Mail at JMU
Information Technology provides e-mail services to the entire JMU community. An e-mail account and mailbox is created for you automatically upon your affiliation with JMU. Official electronic communications will be sent to your JMU e-mail account. E-mail can be accessed through an internet web browser from anywhere by logging into Webmail at https://webmail.jmu.edu using your JMU e-ID and password.
Requests, Problem Solving and Questions
The Computing Helpdesk is always willing to assist you with any problems or requests you are having with your JMU e-mail services or supported JMU e-mail clients. In addition, online "self-help" resources are also available:
- Request a Departmental Mailbox (New, Changes, or Re-Create Deleted Dept. Mailboxes) - for faculty/staff made by a supervisor
- Request a Listserv - JMU sponsored or affiliated groups or individuals may request a listserv through the Accounts Portal to create and maintain large e-mail address lists for JMU business or academic purposes. Lists can be maintained and used by one or more people.
- Webmail Frequently Asked Questions
- Outlook configuration (for faculty/staff)
- Outlook Frequently Asked Questions
- OSX Mail Configuration(for faculty/staff)
Training
- Webmail training and various Webmail and Outlook tutorials are available through the IT Training Center.
- Outlook and OSX Mail Atomic Learning tutorials
Other Questions?
- Contact the JMU Computing HelpDesk Online or at 540-568-3555.


