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JMU Email

• JMU's Electronic Messaging Policy 1209 - sets forth responsibilities and principles that shall direct the use of JMU's electronic messaging systems
• Request Bulk email & Labels - For communications with students or employees, use bulk email to send information electronically or use labels for campus mailings. FAQ’s about the bulk email process are also available. 
• Request a Listserv - JMU sponsored or affiliated groups or individuals may request a listserv to maintain large email address lists for JMU business or academic purposes
• Questions? Contact the JMU Computing HelpDesk Online or at 540-568-3555

Students and Alumni

James Madison University completed the upgrade of the student Dukes email (@dukes.jmu.edu) to the latest Microsoft release on Tuesday, July 23rd. 

STUDENTS: If you do not remember your Dukes email password, DO NOT click the  "Can't Access Your Account?"  link on the login page (http://dukes.jmu.edu). Please contact the JMU Computing HelpDesk at 540-568-3555 anytime between 8am-5:00pm Monday-Friday to have your Dukes email password reset.

Dukes Email

• Set up your Dukes JMU email account
• Login to your Dukes email account
• Dukes email Upgrade Frequently Asked Questions

Faculty and Staff

Exchange

• Login to Outlook Web App (web client)
• Connecting to Exchange - from a computer or mobile device
• Exchange Frequently Asked Questions
• Exchange Service Requests
  Create a shared (departmental) mailbox or shared calendar
  Create a distribution group
  Create a resource - room, vehicle, or equipment
  Change the ownership - of a shared mailbox (departmental), shared calendar or resource
  Create Exchange account for student employee(s) - for student employees that need access to a shared department resource (mailbox/calendar) and/or staff calendars to do their work and/or or deal with "private" JMU/departmental information
  Remove - a shared (departmental) mailbox, shared calendar, distribution group, or resource
• Training Workshops and Outlook Tutorials
• Atomic Learning Tutorials (Outlook, Entourage, Mac Mail)