Computing HelpDesk Hours:

Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(during class session)

Exceptions:

November 23-24, 2009:
Open 8am-5pm

November 25, 2009:
Open 8am-Noon

November 26-27:
Closed

Information Technology provides e-mail services to the entire JMU community. An e-mail account and mailbox is created for you automatically upon your affiliation with JMU. Official electronic communications will be sent to your JMU e-mail account. E-mail can be accessed through an internet web browser from anywhere by logging into Webmail at https://webmail.jmu.edu using your JMU e-ID and password.

• Requests, Problem Solving and Questions

  The Computing Helpdesk is always willing to assist you with any problems or requests you are having with your JMU e-mail services or supported JMU e-mail clients. In addition, online "self-help" resources are also available: Request a Listserv - JMU sponsored or affiliated groups or individuals may request a listserv through the Accounts Portal to create and maintain large e-mail address lists for JMU business or academic purposes. Lists can be maintained and used by one or more people.
  E-mail Frequently Asked Questions
  Webmail Frequently Asked Questions

• Other Questions?

  Contact the JMU Computing HelpDesk Online or at 540-568-3555.

Faculty and Staff

• Requests, Problem Solving and Questions

  Request a Departmental Mailbox (New, Changes, or Re-Create Deleted Dept. Mailboxes)
  Outlook configuration
  Outlook Frequently Asked Questions
  OSX Mail Configuration

• Training

  Webmail training and various Webmail and Outlook tutorials are available through the IT Training Center.
  Outlook and OSX Mail Atomic Learning tutorials