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Information Technology Help Desk

Mon -Thu: 8:00am -9:00 pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

(when classes are in session)

Exceptions for the year


Mac OSX 10.9 Mavericks

Apple released the latest version of OS X, Mavericks. JMU IT is currently working on our support plan for this new version and will be conducting testing over the next few months. At this time, we do not recommend upgrading to Mavericks unless there is a pressing business or academic need to do so.

Known Issues:

SSLVPN:

  • Network Connect will not be supported on Mavericks and Safari 7.  Other solutions are under development and testing, but are not available at this time.

Network File Storage:

  • Same as 10.6-10.8 Mapping URLs, except the cifs:// protocol must be used instead of smb://
  • cifs://it-data1.ad.jmu.edu/data1
  • cifs://it-data2.ad.jmu.edu/data2
  • cifs method is still being evaluated

 

Not sure of your operating system? Please look at How to find your OS page  

BootCamp, Parallels Support Statement

Boot Camp, VMFusion, Parallels, and dual-boot functionality are not supported.

Resources

Apple – Find out what is new with Mavericks 10.9 

Technical Specifications