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Computing HelpDesk

Self-Help - V

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Vendors
CampusNet Vendor List
List of vendors who can provide hardware and software support to CampusNet users.
VersaMail
Setup instructions and frequently asked questions.
Resolving VersaMail receiving issues by changing the default connections timeout
Viking
Viking is Fund Raising software used by University Advancement.
Virus and Security Info
Virus Removal Instructions
What to do if you have a virus/worm or have restricted access due to lacking Windows Updates
Information Security at JMU
How to secure your computer
Safely Connect Your Computer to the Network
Prevent getting infected before connecting to the network
Symantec Antivirus Information Center
Latest virus threat information.
Symantec and Sophos Security Alerts
Live feeds with the latest virus information
Symantec Antivirus Download
This is an unmanaged version designed for personally-owned computers
Vista (Windows)
Microsoft Windows Vista
Get the information you need about Microsoft's newest version of Windows.

VoiceMail
http://www.jmu.edu/computing/telecom/voicemail/
This has step-by-step instructions on activating and setting-up JMU's VoiceMail. There is a separate set of instructions for Students and one for Faculty/Staff. Questions or problems with VoiceMail can be directed to JMU Telecommunications at 568.6471.
VPN
VPN Profile Import
Instructions on how to import the JMU VPN connection profile.
VPN Remote Access
Remote Virtual Private Networking (remote VPN, not the wireless VPN) allows a computer to act as part of the JMU network when it is connected remotely via a high-speed connection. Information and VPN Client downloads available.
VPN Wireless Access
The Cisco VPN Client is required to connect to the JMU On-Campus Wireless Network. The VPN client establishes a secure connection using your JMU e-ID and password for authentication.

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