James Madison University

Mon -Thu: 8:00am -9:00 pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

(when classes are in session)

Exceptions for the summer and academic year

Computing HelpDesk




Vendors
CampusNet Vendor List: List of vendors who can provide hardware and software support to CampusNet users.


Virus and Security Info
Virus Removal Instructions: What to do if you have a virus/worm or have restricted access due to lacking Windows Updates.
Information Security at JMU: How to secure your computer.
Safely Connect Your Computer to the Network: Prevent getting infected before connecting to the network.
Symantec.com: Latest virus threat information.
Symantec Alerts: Live feed with Symantec's latest virus information.
Symantec Endpoint Protection Download: Symantec Endpoint is the replacement for Symantec AntiVirus. This download is a pre-configured version for home and student use. Computing Support suggests the managed version available from Run Advertised Programs for JMU-owned computers.


VoiceMail
http://www.jmu.edu/computing/telecom/voicemail/: This has step-by-step instructions on activating and setting-up JMU's VoiceMail. There is a separate set of instructions for Students and one for Faculty/Staff. Questions or problems with VoiceMail can be directed to JMU Telecommunications at 568.6471.


VPN
SSL VPN service offers a number of ways to connect to the JMU network to access restricted, on-campus resources (available only from the JMU network range) from off-campus.

Publisher: Computing Helpdesk
For Information Contact: Computing Helpdesk

James Madison University
Harrisonburg, VA 22807, MSC 0602

(540) 568-3555

Last Modified: 7/31/2013
Privacy Statement