JMU - s
Computing HelpDesk Hours:
Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(during class session)
Exceptions:
November 23-24, 2009:
Open 8am-5pm
November 25, 2009:
Open 8am-Noon
November 26-27:
Closed
Computing HelpDesk
Self-Help - S
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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
- Safari Business Library
- Safari Books - Search hundreds of current e-reference Safari business books that deal with a wide range of topics, including problem solving, leadership, customer service, and employee performance
- Salvage
- Salvaging Deleted Network Files
- Using the "Salvage" feature of the Novell NetWare Client for Windows XP
- SAS
- SAS Information and Online Form
- SAS is a statistical program available to JMU departments.
- Search on the Web
- Search Engine Optimization
- How does one get a page to show up in a web search?
- Secureweb
- (Note: FTP access for file transfer is NOT allowed from off-campus except when using the JMU configured VPN client )
- Secureweb info
- Secureweb provides a means to publish web pages which require encryption/authentication services
- Secureweb File Restores
- Online form to request the restoration of a Secureweb file
- Security Engineering
- http://www.jmu.edu/computing/security
- Comprehensive information security information
- Security Violations
- http://www.jmu.edu/computing/violation.shtml
- Use this form to report electronic abuse or a security violation to Information Security staff.
- Sharing
- Microsoft Windows File Sharing Risks
- Risks and common mistakes made with Microsoft file sharing
- Smartphones
- Support for JMU-Owned Smartphones
- Software
- Software Information
- This site contains information concerning software available to JMU faculty, staff, students and affiliates.
- Software Downloads
- This site contains software that can be downloaded by JMU faculty, staff, students and affiliates.
- JMU Computing HelpDesk Supported Software List
- JMU Recommended Software List
- IT Managed Software - services available for JMU owned Windows desktops and laptops.
- Problematic Software
- We strongly recommend that the following software NOT be installed.
- Software Update Service
- See Self-Help W for Windows Software Update Service.
- Sound
- Sound Troubleshooting
- Fix your desktop computer which does not play any sound, such as a music cd or a .wav file
- SPAM
- http://www.jmu.edu/computing/security/info/spam.shtml
- Overview of SPAM and Unsolicited Email
- Special Students (also referred to as Continuing Education or non-degree seeking students)
- Special Students
- SPSS
- https://secureweb.jmu.edu/computing/software/spss/
- SPSS software is a comprehensive system for analyzing data.
- SPSS 15 Windows Vista Hotfix
- Instructions on applying a hotfix patch link to the professors pdf document to allow SPSS version 15 to run on a Windows Vista operating system.
- Spybot - Search & Destroy
- See Spyware for more information
- Spyware
- Download Spybot - Search & Destroy
- JMU's Downloads page includes instructions on how to install, configure, and update this program
- Spyware Info and Automatic Cleanup Programs
- Security Engineering's information on Spyware and pop up ads
- Spyware Manual Removal
- Manually remove programs which may interfere with your internet connection.
- Clean Boot to Diagnose Adware/Spyware Issues
- Enabling Windows Installer in Windows XP during Diagnostic Startup
- STAR
- Standard Tool for Accounting Reconciliation
- A reconciliation tool for IS Finance users to reconcile their office data to the university's accounting system.
- StartSafe
- StartSafe
- Information to Help Prevent You from Becoming a Victim of Computer Crime or Losing Your JMU Network Connection
- Student Computer Hardware & Software Recommendations and Specifications
- Student Computer Hardware & Software Recommendations and Specifications
- Surplus Computer Equipment
- Surplus Request
- Customers call the HelpDesk to log calls to PCServices to pick up surplus equipment. The HelpDesk will log the call, but the customer is responsible for completing the proper paperwork for the transaction.
- Symantec Antivirus
- Symantec Antivirus Download
- This is an unmanaged version designed for personally-owned computers
- System Specifications
- http://www.jmu.edu/computing/helpdesk/selfhelp/compspecs.shtml
- Use this website to determine your computer's system information.
- System Tuneup
- System Tuneup
- Quick maintenance tasks to enhance PC performance
- Systems and Operations
- http://www.jmu.edu/computing/systems/
- Systems and Operations is responsible for the administration, maintenance, operation and security of all host systems supported by Information Technology.
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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z | Back to the top
Publisher:
Computing Helpdesk
For Information Contact:
Computing Helpdesk
James Madison University
Harrisonburg, VA 22807, MSC 0602
(540) 568-3555
Last Modified: 11/17/2009
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