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Information Technology Help Desk

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Information Technology Help Desk

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Safari
Safari - Safari Browser Configuration Page

SAS
SAS Information and Online Form - statistical program available to JMU departments.

Secureweb
(Note: FTP access for file transfer is NOT allowed from off-campus except when using SSL VPN)
Secureweb info - Secureweb provides a means to publish web pages which require encryption/authentication services
Secureweb File Restores - Online form to request the restoration of a Secureweb file
 
Security Engineering
http://www.jmu.edu/computing/security - Comprehensive information security information including StartSafe information to help prevent you from becoming a victim of computer crime
 
Security Violations
http://www.jmu.edu/computing/violation.shtml - electronic abuse or a security violation to Information Security staff. 
 
Serial Number (Apple)
serial number on an Apple Macintosh can be used to look up warranty information.

Service Tag (Dell)
service tag number on a Dell computer can be used to look up warranty information.

Skype For Business
Skype for Business provides a single interface uniting communication and collaboration through Instant Messaging, presence, group chat, audio/visual web conferencing, desktop sharing and more.

Software
Software Information/Downloads - software available to JMU faculty, staff, students and affiliates.
JMU Recommended Software List
IT Managed Software - services available for JMU owned Windows desktops and laptops.

Sound
Sound Troubleshooting - Fix your desktop computer which does not play any sound, such as a music cd or a .wav file
 
SPAM
http://www.jmu.edu/computing/security/info/spam.shtml - Overview of SPAM and Unsolicited Email

SPSS
https://secureweb.jmu.edu/computing/software/spss/ - SPSS software is a comprehensive system for analyzing data.
 
SSL VPN
SSL VPN  service offers a number of ways to connect to the JMU network to access restricted, on-campus resources (available only from the JMU network range) from off-campus.
 
Student Computer Hardware & Software Recommendations and Specifications
Student Computer Purchase Recommendations - Hardware & Software Recommendations and Specifications

Surplus Computer Equipment
Surplus Request - Any computer equipment being that is being relocated, transferred or surplussed must be processed.
 
Symantec Endpoint Protection
Download Symantec Endpoint Protection - for Home and Student use
For JMU-owned computers, please install Symantec Endpoint Protection from Software Center.

System Information
System Information shows details about your computer's hardware configuration, computer components, and software.
 
System Tuneup
System Tuneup - Quick maintenance tasks to enhance PC performance

 
 
 
 

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