Self-Help S Computing HelpDesk: James Madison University
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Computing HelpDesk

Self-Help - S

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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Salvage
Salvaging Deleted Network Files
Using the "Salvage" feature of the Novell NetWare Client for Windows XP

SAS
SAS Information and Online Form
SAS is a statistical program available to JMU departments.

Secureweb    - (Note: FTP access for file transfer is NOT allowed from off-campus except when using the JMU configured VPN client )
Secureweb info
Secureweb provides a means to publish web pages which require encryption/authentication services

Secureweb File Restores
Online form to request the restoration of a Secureweb file

Security Engineering
http://www.jmu.edu/computing/security
This info-security site includes info on Remote Control Trojan Horses, BOClean, antivirus software and other security related information.

Security Violations
http://www.jmu.edu/computing/violation.shtml
Use this form to report electronic abuse or a security violation to Information Security staff.

Sharing
Microsoft Windows File Sharing Risks
Risks and common mistakes made with Microsoft file sharing

Smartphones
Support for JMU-Owned Smartphones
Software
Software Information
This site contains information concerning software available to JMU faculty, staff, students and affiliates.
Software Downloads
This site contains software that can be downloaded by JMU faculty, staff, students and affiliates.
JMU Computing HelpDesk Supported Software List
JMU Recommended Software List
Problematic Software
We strongly recommend that the following software NOT be installed.

Software Update Service (see "W" for Windows Software Update Service)

Sound
Sound Troubleshooting
Fix your desktop computer which does not play any sound, such as a music cd or a .wav file
SPAM
http://www.jmu.edu/computing/security/info/spam.shtml
Overview of SPAM and Unsolicited Email

Special Students (also referred to as Continuing Education or non-degree seeking students)
Special Students

SPSS
http://www.jmu.edu/computing/software/spss/
SPSS software is a comprehensive system for analyzing data.

SPSS 15 Windows Vista Hotfix
Instructions on applying a hotfix patch link to the professors pdf document to allow SPSS version 15 to run on a Windows Vista operating system.

Spybot - Search & Destroy
See Spyware for more information

Spyware
Download Spybot - Search & Destroy
JMU's Downloads page includes instructions on how to install, configure, and update this program
Spyware Info and Automatic Cleanup Programs
Security Engineering's information on Spyware and pop up ads
Spyware Manual Removal
Manually remove programs which may interfere with your internet connection.
Clean Boot to Diagnose Adware/Spyware Issues
Enabling Windows Installer in Windows XP during Diagnostic Startup
Editing Startup Programs using Spybot Search and Destroy 1.4
Read about this additional use of this anti-spyware program
STAR
Standard Tool for Accounting Reconciliation
A reconciliation tool for IS Finance users to reconcile their office data to the university's accounting system.
StartSafe
StartSafe
Information to Help Prevent You from Becoming a Victim of Computer Crime or Losing Your JMU Network Connection
Student Computer Hardware & Software Recommendations and Specifications
Student Computer Hardware & Software Recommendations and Specifications

Surplus Computer Equipment
Surplus Request
Customers call the HelpDesk to log calls to PCServices to pick up surplus equipment. The HelpDesk will log the call, but the customer is responsible for completing the proper paperwork for the transaction.

Symantec Antivirus
Symantec Antivirus Download
This is an unmanaged version designed for personally-owned computers
System Specifications
http://www.jmu.edu/computing/helpdesk/selfhelp/compspecs.shtml
Use this website to determine your computer's system information.
System Tuneup
System Tuneup
Quick maintenance tasks to enhance PC performance

Systems and Operations
http://www.jmu.edu/computing/systems/
Systems and Operations is responsible for the administration, maintenance, operation and security of all host systems supported by Information Technology.

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