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Computing HelpDesk

Self-Help - S

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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

 

 

 

Safari

Safari - Safari Browser Configuration Page

Safari Books - Search hundreds of current e-reference Safari business books that deal with a wide range of topics, including problem solving, leadership, customer service, and employee performance

SAS

SAS Information and Online Form - statistical program available to JMU departments.

 

Search on the Web

Search Engine Optimization

How does one get a page to show up in a web search?

Secureweb

(Note: FTP access for file transfer is NOT allowed from off-campus except when using the JMU configured VPN client )

Secureweb info - Secureweb provides a means to publish web pages which require encryption/authentication services
Secureweb File Restores - Online form to request the restoration of a Secureweb file

 

Security Engineering

http://www.jmu.edu/computing/security - Comprehensive information security information
 

Security Violations

http://www.jmu.edu/computing/violation.shtml - electronic abuse or a security violation to Information Security staff. 
 

Serial Number (Apple)

serial number on an Apple Macintosh can be used to look up warranty information.

Service Tag (Dell)

service tag number on a Dell computer can be used to look up warranty information.

Sharing

Microsoft Windows File Sharing Risks - risks and common mistakes made with Microsoft file sharing

 

Software

Software Information - This site contains information concerning software available to JMU faculty, staff, students and affiliates.

Software Downloads - This site contains software that can be downloaded by JMU faculty, staff, students and affiliates.

JMU Recommended Software List

IT Managed Software - services available for JMU owned Windows desktops and laptops.

Software Update Service

See Self-Help W for Windows Software Update Service.

 

Sound

Sound Troubleshooting - Fix your desktop computer which does not play any sound, such as a music cd or a .wav file

 

SPAM

http://www.jmu.edu/computing/security/info/spam.shtml - Overview of SPAM and Unsolicited Email

SPSS

https://secureweb.jmu.edu/computing/software/spss/ - SPSS software is a comprehensive system for analyzing data.

 

Spybot - Search & Destroy

See Spyware for more information

 

Spyware

Download Spybot - Search & Destroy

JMU's Downloads page includes instructions on how to install, configure, and update this program

Spyware Info and Automatic Cleanup Programs

Security Engineering's information on Spyware and pop up ads

Spyware Manual Removal

Manually remove programs which may interfere with your internet connection.

 

STAR

Standard Tool for Accounting Reconciliation

A reconciliation tool for IS Finance users to reconcile their office data to the university's accounting system.

 

StartSafe

StartSafe

Information to Help Prevent You from Becoming a Victim of Computer Crime or Losing Your JMU Network Connection

 

Student Computer Hardware & Software Recommendations and Specifications

Student Computer Purchase Recommendations - Hardware & Software Recommendations and Specifications

Surplus Computer Equipment

Surplus Request - Any computer equipment being that is being relocated, transferred or surplussed must be processed through PC Services using the Equipment Inventory Change Request (EICR) form.

 

Symantec AntiVirus

See Symantec Endpoint Protection (replacement for Symantec AntiVirus Corporate Edition)

Symantec Endpoint Protection

Download Symantec Endpoint Protection - for Home and Student use

For JMU-owned computers, please install Symantec Endpoint Protection from Run Advertised Programs (found in Control Panel)

Fix for Outlook error following upgrade from Symantec AntiVirus to Symantec Endpoint Protection

System Information

System Information shows details about your computer's hardware configuration, computer components, and software.

 

System Tuneup

System Tuneup - Quick maintenance tasks to enhance PC performance

 

 

 

 

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