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Registering a Computing Device on the JMU Network
Note:  Most faculty/staff computers register automatically via the Cisco NAC Agent.
Computer Registration FAQ
IT Help Desk Network Connection Troubleshooting Steps
How to Register a computer on the JMU Network via a web browser


Remedy
Remedy User Tool Download
Using and Installing Remedy (* .pdf)
Windows 7 Installation instructions
Documentation of the entire IT call-tracking system (* .pdf)


Remote Access
https://sslvpn.jmu.edu
SSL VPN is a service that offers a number of ways to connect to the JMU network to access restricted, on-campus resources (available only from the JMU network range) from off-campus.
 
 
Repair and Warranty Services for Hardware
JMU's Hardware Warranty and Repair Service Offerings
 

 
 

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