Computing HelpDesk
Self-Help - R
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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
- Registering a Computing Device
- Registering a Computing Device
- Required for faculty, staff, students, and affiliates using computers connected via ethernet cables on the JMU campus
- Computer Registration FAQ
- Frequently Asked Questions
- Helpdesk Network Connection Troubleshooting Steps
- Troubleshoot your network connection
- Registrar
- http://www.jmu.edu/registrar/
- Office of the Registrar
- Remedy
- Remedy User Tool Download
- Individuals needing the Action Request System Remedy User software may download it here
- UsingRemedy-Basics (* .doc)
- A document explaining the basics of installing and using Remedy
- UsingRemedy-CallTracking (* .doc)
- A tutorial for learning the basics of the Remedy call-tracking system
- Remote Access
- http://www.jmu.edu/computing/desktop/remoteaccess/
- Remote Virtual Private Networking (remote VPN, not the wireless VPN) allows a computer to act as part of the JMU network when it is connected remotely via a high-speed connection. Information and VPN Client downloads available.
- Repair and Warranty Services for Hardware
- http://www.jmu.edu/computing/pcservices/warranty.shtml
- JMU's Hardware Warranty and Repair Service Offerings
- Resource 25
- Resource 25
- Resource 25 is a conference scheduling software that works with the Unix system Schedule 25
- Respondus
- Respondus Guide for Students
- Respondus Guide for Faculty
- Respondus is a Windows-based authoring tool that makes it easy to create and manage exams in Blackboard or other
learning systems and is supported by the Center for Instructional Technology.