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Computing HelpDesk
Hours:
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday:
Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)
Exceptions:
Follows JMU's schedule for
inclement weather
.
Exceptions for Academic Year 2011-2012
Computing HelpDesk
Self-Help - P
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Palm
Palm, Inc. product support site
http://www.palmone.com/us/support/
Passwords
Password Changes
The Computing Support page has instructions on changing passwords
PC Services
PC Services
PC Services provides hardware repair services
people.jmu.edu
http://people.jmu.edu/
PeopleSoft
See
Information Systems
Peregrin
See
educ.jmu.edu
Educ.jmu.edu replaced Peregrin on August 10th, 2010
Ping
See
HelpDesk Network Connection Troubleshooting Steps
Power
Reduce the Power Your Computer Uses
Printing (Network Printing)
Network Printer Project
January-March 2011 Information Technology will be replacing the network printing functions that were previously provided by Novell iPrint.
Network Printing
Information Technology provides network printing to faculty, staff and student employees. A networked printer allows multiple computers to print to a single printer.
Adding a Network Printer (Windows 7, Vista, XP)
Recommended Installation steps to add a network printer on a JMU-Owned Windows computer
Adding a Network Printer (Mac OS)
Installation steps to add a network printer on a JMU-Owned Macintosh computer
Adding a Network Printer in Windows 7
and
Vista
for Multiple Users
Add a printer for multiple users of one JMU-owned computer through IP printing
Printer Troubleshooting
Printer Troubleshooting
- Basic troubleshooting steps to fix your own printing problems
Project Initiation Questionnaire (PIQ)
Project Initiation Questionnaire
Departments should fill out a PIQ to request IT involvement when computer technology solutions are being considered to address university needs.
PuTTty
Download PuTTy
Putty is a free Telnet and SSH client for Win32 platforms
Using PuTTy
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