Computing Homepage
 

Computing HelpDesk Hours:

Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(during class session)

Exceptions:

November 23-24, 2009:
Open 8am-5pm

November 25, 2009:
Open 8am-Noon

November 26-27:
Closed



Computing HelpDesk

Self-Help - P

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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

 
 
 
Palm
Support for JMU-Owned PDAs (Personal Digital Assistants)
Palm, Inc. product support site
http://www.palmone.com/us/support/
 
 
Passwords
Password Changes
The Computing Support page has instructions on changing passwords

 
PC Services
PC Services
PC Services provides hardware repair services
 
 
PDA (Personal Digitial Assistant) Devices
Support for JMU-Owned PDAs (Personal Digital Assistants)

 
people.jmu.edu
http://people.jmu.edu/

 
PeopleSoft
See Information Systems


Peregrin
http://peregrin.jmu.edu
JMU faculty, staff, and students may request a Peregrin web account via the Accounts Portal (click on the "Web & General Server Accounts", and select the tab for "Peregrin".

Logging into Peregrin
How to login to Peregrin

Publishing Files on Peregrin
How to make files on Peregrin accessible to the World-Wide Web

Peregrin Quota Increase Form
Use this form to request additional quota for a Peregrin account

Peregrin Guide
Guide to using Peregrin

File Maintenance Commands - (Unix)
Basic Unix user commands

Peregrin File Restores
Online form to request the restoration of a Peregrin file

 
Phishing
JMU Computing HelpDesk Terminology
Phishing is a term explained in this resource.
Computer Security
Phishing is one of many threats addressed in this resource.
 
 
Ping
See HelpDesk Network Connection Troubleshooting Steps
 
 
Pop up ads
See Spyware for more information
 
 
Power
Reduce the Power Your Computer Uses
 
 
Printers
Printer Troubleshooting
Basic troubleshooting steps to fix your own printing problems
Adding a Network Printer (Windows XP and iPrint)
How to add a JMUFP network (Novell NDS/Netware) printer to Windows XP computer using iPrint
Adding a Network Printer (Windows Vista)
Adding a Network Printer (Mac OS)
 
 
Problematic Software
Problematic Software
We strongly recommend that the following software NOT be installed
 
 
Project Initiation Questionnaire (PIQ)
Project Initiation Questionnaire
Departments should fill out a PIQ to request IT involvement when computer technology solutions are being considered to address university needs.
 
 
Putty
Download Putty
Putty is a free Telnet and SSH client for Win32 platforms
Learn How To Configure and Use Putty
 
 
 

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