HelpDesk

How To Check The Network Card in Device Manager

Windows XP

1. Login to the computer using an account with administrator rights
2. Right click My Computer
3. Choose Properties
4. Choose Hardware Tab
5. Click Device Manager
6. Click plus symbol next to Network Adaptors
   
   • Device Manager will allow you to see the hardware that is currently installed on your system. When you open Device Manager you will see a listing of hardware categories. If these items are all installed correctly, you will see plus signs next to each category and they will not be expanded. If you notice that you have hardware that has a yellow exclamation point icon next to the name of the device, then the device is either not installed correctly or it has a resource conflict with another device. If you see any listings for "Unknown Devices", this indicates hardware that has no drivers installed for it. Be sure to make note of the exact name of the card installed. If your card does have a problem as indicated above, continue with the next step to install your card properly.
7. Right click on ethernet card and choose Properties
8. Click the Driver tab
9. Click Update Driver
10. Choose Install Automatically (if this does not work then try browse to driver location (for example on CD or one you have downloaded from the website of the network card's manufacturer).
11. Click Finish
12. Choose Next until you get to the Finish button

Windows 7 / Vista

1. Login to the computer using an account with administrator rights
2. Click start button and in search box type device. Click (or double click) Device Manager. (click continue if needed)
3. Click arrow (or plus symbol) next to Network Adaptors
   
   • Device Manager will allow you to see the hardware that is currently installed on your system. When you open Device Manager you will see a listing of hardware categories. If these items are all installed correctly, you will see plus signs next to each category and they will not be expanded. If you notice that you have hardware that has a yellow exclamation point icon next to the name of the device, then the device is either not installed correctly or it has a resource conflict with another device. If you see any listings for "Unknown Devices", this indicates hardware that has no drivers installed for it. Be sure to make note of the exact name of the card installed. If your card does have a problem as indicated above, continue with the next step to install your card properly.
4. Right click on ethernet card and choose Properties
5. Click the Driver tab
6. Click Update Driver
7. Choose Install Automatically (if this does not work then try browse to driver location (for example on CD or one you have downloaded from the website of the network card's manufacturer).
8. Click Finish
9. Choose Next until you get to the Finish button