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Computing Homepage

Computing HelpDesk

Hours:
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions:
Follows JMU's schedule for inclement weather. 
Exceptions for Academic Year 2011-2012

Computing HelpDesk

Self-Help - M

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Macintosh
Macintosh Resource Page - JMU site for Macintosh resources

Mathematica
Mathematica
Mathematica software is a comprehensive system for mathematical computation, modeling, simulation, visualization, and development (requires authentication).


Media Resources
Media Resources
Media Resources is a central instructional resource of Libraries and Educational Technologies, available to the entire JMU community


Microsoft
Microsoft Support Page with Knowledgebase
Find answers to problems with Microsoft products
Microsoft TechNet Online Support for IT Professionals
Support Resources such as DLL Help, Knowledgebase, How-To Index, etc.
Google Advanced Search Page for Microsoft Windows Knowledgebase
Google's Search Page may provide faster searching
Microsoft Active Directory / Windows File Servers
FAQ's about JMU's Microsoft Active Directory Domain
Microsoft Windows File Sharing Risks
Risks and common mistakes made with Microsoft file sharing
Microsoft Office 2007
Get the information you need about Microsoft Office 2007 version.


Mobile Devices
Mobile Device Access to Exchange (faculty and staff)
Configuring Wireless Access on a Mobile Device


Monitor
Troubleshooting a Blank Monitor
Is your display completely blank? Check these steps first.
Troubleshooting a Flickering Monitor
Does your monitor flicker? Check these simple steps first.
 
MyMadison
MyMadison https://mymadison.jmu.edu/ - a gateway to information.   For students:  access to registration, to view course offerings, advising, transcripts, class schedules and more.  For employees:  access to J-Ess
MyMadison Browser Configuration Guide - Configure your web browser (JavaScript, Cookies, etc.) so that it is ready to use in MyMadison
MyMadison (e-campus) FAQs and Tutorials - Frequently asked questions and tutorials to assist you with the student information system.


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