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Computing HelpDesk

Summer Hours: starting May 6th
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - noon
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions to the schedule

HelpDesk

Windows 7 / Vista / XP - IP Configuration and Management

  1. Login to the computer using an account which has adminstrator rights.
  2. Open the Command Prompt window by clicking the Start button, clicking All Programs, clicking Accessories, and then clicking Command Prompt.

  3. This should bring up a command prompt.
    ipconfig screen shot

  4. At the prompt type ipconfig /all and press enter.
    ipconfig screen shot

  5. Type ipconfig /release at the next prompt and press enter.
    ipconfig screen shot

  6. Type ipconfig /renew at the next prompt and press enter.
    ipconfig screen shot

  7. You should now get an address that will allow you to operate on the JMU network.