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Computing HelpDesk

Hours:
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions:
Follows JMU's schedule for inclement weather. 
Exceptions for Academic Year 2011-2012


Dell Service Tag

To Determine the Warranty Status of Your Dell Computer:

  1. Enter the service tag on the Dell System Information website.
  2. To find your Service Tag, click the link What is a Service Tag from the Dell site above. Or, if using Internet Explorer with ActiveX installed, click the Find My Service Tag to examine your computer and report the service tag.