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Information Technology Help Desk

2015 Summer Hours and Exceptions

Information Technology Help Desk

Self-Help - D

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Dell Support
Dell Contact
Dell Drivers and Downloads
Dell Computer Warranty Information
Enter your Dell Service Tag and access hardware/warranty information and software downloads.
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Dell Product Recall Information


Dell Diagnostics----What to know and how to run them.
Dell Diagnostics


Departmental Labs
Computing Support's Lab Admin and Lab Operations staff supports many labs at JMU. In addition to those labs, many departments have their own labs, labettes, and public use computers. In general, these labs are supported by the Departments not by Computing Support.
Supported Labs and Locations


Desktop Management
Desktop Management provides central management capabilities on PCs.


Desktop Setups and Installs
DTS Setup and Installation Request Form
Information Technology Desktop Services sets up new and "new-to-you" JMU-owned computers for JMU faculty and staff. Use this form to request various setup and installation services (computer, printer, software, mobile device, etc.)


Dial-Up
http://www.jmudialup.com
Dial-up modem Internet access offering through the Internet Service Provider, Access Technology, to the JMU Community - Students, Faculty, Staff, Alumni and Retirees. Service and support can be accessed through the Access Technology website http://www.jmudialup.com.


Digital Signage
http://www.jmu.edu/digitalsignage/
Digital signage is a general term for electronic displays (such as LCD, LED, and Plasma) used to show a variety of digital content to specific audiences.  James Madison University provides a centrally-managed digital sign system.  The system is supported by Information Technology (IT).

Downloads
http://www.jmu.edu/computing/download/index.shtml
Download page for common software used at JMU (e-ID authentication required)


Drive Mapping
http://www.jmu.edu/computing/file/services.shtml
          Instructions for mapping a network drive for both PC and Mac


Dukes e-mail (@Dukes.jmu.edu)
See Dukes - on the email website under Students and Alumni


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