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Computing Homepage

Information Technology Help Desk

Mon -Thu: 8:00am -9:00 pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

(when classes are in session)

Exceptions for the year


Computing HelpDesk

Self-Help - D

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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


Dell Support
https://support.dell.com
Dell Contact
Dell Product Manuals
Dell Drivers and Downloads
Dell Computer Warranty Information
Enter your Dell Service Tag and access hardware/warranty information and software downloads.
(Delete Cookies if you have trouble getting to this page)
Dell Product Recall Information
Dell Windows Vista Center


Dell Diagnostics----What to know and how to run them.
Dell Diagnostics


Departmental Labs
Computing Support's Lab Admin and Lab Operations staff supports many labs at JMU. In addition to those labs, many departments have their own labs, labettes, and public use computers. In general, these labs are supported by the Departments not by Computing Support. Refer questions about Departmental Labs to the HelpDesk manager.
Supported Labs and Locations


Desktop Management
Desktop Management provides central management capabilities on PCs.


Desktop Setups and Installs
DTS Setup and Installation Request Form
Information Technology Desktop Services sets up new and "new-to-you" JMU-owned computers for JMU faculty and staff. Use this form to request various setup and installation services (computer, printer, software, mobile device, etc.)


Dial-Up
http://www.jmudialup.com
Dial-up modem Internet access offering through the Internet Service Provider, Access Technology, to the JMU Community - Students, Faculty, Staff, Alumni and Retirees. Service and support can be accessed through the Access Technology website http://www.jmudialup.com.


Disability Resources
http://www.jmu.edu/humanresources/ada.shtml
A web resource to assist faculty and staff, supervisors, students and visitors with their disability related questions or concerns. Also provides information on Assistive Technology/Devices


Disk Management
http://www.jmu.edu/computing/helpdesk/selfhelp/drivemapping.shtml
How to change drive letter assignments in Windows 2000/XP


Distance and Distributed Learning
http://ddls.jmu.edu/
Additional information from CIT


DOS Commands
http://www.computerhope.com/msdos.htm
DOS Commands and Information


Downloads
http://www.jmu.edu/computing/download/index.shtml
Download page for common software used at JMU (e-ID authentication required)


Drive Mapping
http://www.jmu.edu/computing/desktop/wireless
Windows computers can use Common Interface File System (CIFS) to access JMU network drives (ex. N: or L:) and Mac computers can use Native File Access to access the JMU network drives
http://www.jmu.edu/computing/helpdesk/selfhelp/drivemapping.shtml
How to change drive letter assignments in Windows 2000/XP


Dukes e-mail (@Dukes.jmu.edu)
See Dukes - on the email website under Students and Alumni


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