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Computing HelpDesk

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CAL Server
CAL Server Support Contact
College of Arts and Letters server supported internally by college staff
Campus Map and Building Locations
Campus Map
Alphabetical List of all buildings
Official JMU Campus Map and Location Information
CampusNet
http://www.jmu.edu/computing/campusnet
CampusNet Support Expectations
Support for Student Personally-Owned Computers defined
Off Campus ISPs by apartment location
Listing of Internet Service Providers for off campus apartments
Centra
http://centra.jmu.edu/
Centra is one of the technologies offered by DDLS. Centra permits globally dispersed students and instructors to communicate and collaborate via web-based audio conferencing. There is a tutorial and a system check on this page.
Password reset for Centra (password will be emailed or synchronized with your e-ID password.
CISAT
http://www.jmu.edu/cisat/
College of Integrated Science and Technology
CIT
http://cit.jmu.edu/cit/
The Center for Instructional Technology provides direction, focus, visibility and proactive support for technological innovation in instruction
Computer Purchase
http://www.jmu.edu/computing/computerpurchase/index.shtml
Use this website to spec and order computers for JMU faculty, students, and staff. Information for personal and institutional purchases is provided.
Computer Specifications
http://www.jmu.edu/computing/helpdesk/selfhelp/compspecs.shtml
Use this website to determine your computer's system information.
Computer Tuneup
System Tuneup
Quick maintenance tasks to enhance PC performance
Computing Accounts Portal
https://accounts.jmu.edu/
JMU Computing Accounts Portal is the management window to most of your JMU computing accounts. Use this page to activate your electronic ID (e-ID) for access to e-mail, e-campus, J-Ess, Blackboard and more. Once logged into the portal, students, faculty, staff, and affiliates can request and check the status of various accounts, change and reset passwords, change directory information, forward e-mail and more. See also http://www.jmu.edu/computing/password for additional information on passwords.
Computing Alerts
https://forums.jmu.edu/viewforum.php?f=1
Computing announcements are now hosted in the JMU web forums.
Computing Ergonomics
http://www.jmu.edu/computing/helpdesk/selfhelp/ergonomics.shtml
Maximize your comfort, health, and effectiveness using computing ergonomics
Computing Forms
Computing Forms - online
Save time and find the form you need online
Computing Support
http://www.jmu.edu/computing/support/index.shtml
Computing Support is managed by Drew Davis and includes:
Computing Tutorials
Computing Tutorials
Tutorials for several programs available at JMU
Computing Workshops
http://www.jmu.edu/computing/workshop/
Computing Workshops are taught by the Information Technology Training staff and are open to all faculty and staff. For the IT Training calendar: http://www.jmu.edu/computing/ittraining/schedule.shtml
Continuing Education (also referred to as non-degree seeking or special students)
Continuing Education Students

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