Computing Homepage
 

Computing HelpDesk Hours:

Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(during class session)

Exceptions:

November 23-24, 2009:
Open 8am-5pm

November 25, 2009:
Open 8am-Noon

November 26-27:
Closed



Computing HelpDesk

Self-Help - B

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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

 

Basic Troubleshooting
Basic Troubleshooting
Basic checklist to help fix your own computer problem


Blackboard
http://blackboard.jmu.edu
Home page for Blackboard online courses at JMU
Blackboard Support 
Includes Alerts, Tutorials, Downloads, Help and more for Faculty and Students
Blackboard Server Status
Blackboard Support Form
Online form to submit Blackboard support requests or e-mail bbsupport@jmu.edu


Bookstore
JMU Bookstore
Includes information on the Computer Purchase Program


Browsers
Browser Configuration Page
Browser Configuration Page for central JMU web applications.
Browser Configuration for Oracle Calendar
Internet Explorer 6.0x (Windows) Browser Configuration for Oracle Calendar (NOTE: Mac users should use Safari).
http://www.lib.jmu.edu/proxy/
Browser configuration and guide to accessing the JMU Libraries' Online Resources (including JSTOR) from Off Campus
eVA Browser Compatibility
eVA Browser Compatibility Chart for various PC and Mac browsers
Finance nVision Reports for non-IE browsers and other User Tips
Finance nVision Reporting instructions for Safari and Firefox users
Firefox
Download Mozilla's Firefox browser
Firefox
Information about Firefox on the Browser Configuration/Tutorial Page.
Internet Explorer 7 Resource Page
Internet Explorer 7 - information about testing, support, eVA users, and resources
Respondus Application and Lockdown Browser
Respondus Enterprise Application for Faculty & Respondus Lockdown Browser for students
Internet Explorer 8
Internet Explore 8 on the Browser Configuration Page


Building Names, Abbreviations and Locations
Alphabetic Building List


Bulk E-mail
Bulk E-mail and Label Request Form
Bulk E-mail and Label Request Frequently Asked Questions
Bulk E-mail Services are for for JMU employees only (students must work with faculty member)
Filtering JMU Informational Bulk E-mail (.pdf)

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