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Computing HelpDesk

Self-Help - B

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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Basic Troubleshooting
Basic Troubleshooting
Basic checklist to help fix your own computer problem
Blackboard
http://blackboard.jmu.edu
Home page for Blackboard online courses at JMU
Blackboard Support for Students
Includes Student Introduction, links for FAQs, Guides, Downloads and Help Files
Blackboard Support for Faculty
Includes Faculty Introduction, links for FAQs, Guides, Downloads and Help Files
http://support.blackboard.jmu.edu/
Blackboard Server Status
Blackboard Support Form
Online form to submit Blackboard support request
Bookstore
JMU Bookstore
Includes information on the Computer Purchase Program
Browsers
Browser Configuration Page
Browser Configuration Page for central JMU web applications.
Browser Configuration for Oracle Calendar
Internet Explorer 6.0x (Windows) Browser Configuration for Oracle Calendar (NOTE: Mac users should use Safari).
http://www.lib.jmu.edu/proxy/
Browser configuration and guide to accessing the JMU Libraries' Online Resources (including JSTOR) from Off Campus
eVA Browser Compatibility
eVA Browser Compatibility
eVA Settings for Internet 6.0
Recommended settings for Internet Explorer 6 users of eVA
eVA Settings for Internet Explorer 7
Recommended settings for Internet Explorer 7 users of eVA
eVA - Netscape 7.1 on Mac OS X
eVA recommends Mac OS X users to use Netscape 7.1
Firefox
Download Mozilla's Firefox browser (NOTE: JMU Information Technology offers limited support for Firefox on Windows. JMU IT does NOT support Firefox on Macintosh.).
Internet Explorer 7 Resource Page
Internet Explorer 7 - information about testing, support, eVA users, and resources
Respondus Lockdown Browser
CIT's Respondus Guides page, which includes information about the Respondus Lockdown Browser
Building Names, Abbreviations and Locations
Alphabetic Building List
Numeric Building List
Bulk E-mail
Bulk E-mail and Label Request Form
Bulk E-mail and Label Request Frequently Asked Questions
Bulk E-mail Services are for for JMU employees only (students must work with faculty member)
Filtering JMU Informational Bulk E-mail (.pdf)

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