Computing Homepage
 

Computing HelpDesk Hours:

Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(during class session)

Exceptions:

November 23-24, 2009:
Open 8am-5pm

November 25, 2009:
Open 8am-Noon

November 26-27:
Closed



Computing HelpDesk

Self-Help - A

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Access
Microsoft Access support statement
Read Information Technology's latest support statement for Microsoft Access

Accounts Information or Accounts Portal
https://accounts.jmu.edu/
JMU Computing Accounts Portal is the management window to most of your JMU computing accounts. Use this page to activate your electronic ID (e-ID) for access to e-mail, e-campus, J-Ess, Blackboard and more. Once logged into the portal, students, faculty, staff, and affiliates can request and check the status of various accounts, change and reset passwords, change directory information, forward e-mail and more. See also http://www.jmu.edu/computing/password for additional information on passwords.

Active Directory
Active Directory
Information regarding Active Directory and Desktop Management
Active Directory Password Test
Test your Active Directory password

Admissions Application Status - Office of Admissions
http://web.jmu.edu/admissions/status.asp
View the current status of your application to James Madison University

Affiliates (non-JMU employees)
http://www.jmu.edu/humanresources/affiliate.shtml
An Affiliate is any person who receives a service (free or for a fee) from the University who does NOT receive a regular paycheck from JMU

AntiVirus and Security Info
Virus Removal Instructions
What to do if you have a virus/worm or have restricted access due to lacking Windows Updates
Information Security at JMU
How to secure your computer
Safely Connect Your Computer to the Network
Prevent getting infected before connecting to the network
Symantec Antivirus Information Center
Latest virus threat information.
Symantec and Sophos Security Alerts
Live feeds with the latest virus information
Symantec Antivirus Download
For personally-owned computers used off-campus

Apple Computer Support
(see Macintosh Resource Site)

Applications for Student Employment
http://www.jmu.edu/stuemploy/
Visit the student employment website for details on how to apply for student positions at JMU.  Information Technology offers several student employment opportunities with the Computing HelpDesk, General Computing Labs, Testscoring, and more.  




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