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Subscribe to Shared Departmental Mailbox Folders in Webmail

Note:    Speed performance improvement changes to the email system on 1/9/09 prevent end user subscription to a new shared departmental mailbox folder and/or to un-subscribe(d) shared folders through Webmail (steps 2-5 below not available at this time).  Information Technology can setup these subscriptions for you by using server side, administrative commands. Requests for the  subscription to a new departmental mailbox folder or to an un-subscribed existing shared folder can be submitted to Information Technology by completing the Departmental Mailbox Request form.

The email changes on 1/9/09 did not impact existing subscribed shared departmental mailbox folders.  To view these folders in Webmail, please see steps 6-18 below.

Subscribing to and Accessing a Shared Departmental Folder in Webmail 

1. Click on Folders in the navigational bar on the right.

 
2. As of 1/9/09 this feature is currently not available (see note above). To locate and subscribe to the departmental-mail folders. Click on Shared at the top of the Folders screen.

 
3. As of 1/9/09 this feature is currently not available (see note above). In the new screen, Click on dept.

 
4. As of 1/9/09 this feature is currently not available (see note above). When the departmental shared folder opens, click in the box beside the folder to which you want to subscribe.  In this case test. Click on the Subscribe button.
 
5. As of 1/9/09 this feature is currently not available (see note above). Confirm the subscribed icon appears before the folder name.

 
6. To see message in the subscribed folder, Click on the Subscribed button on the top of the screen.

 
7. To read messages in that newly subscribed folder, click on subscribed at the top of the folders window. The subscribed folders window will open.

 
8. Click on dept. This is your departmental mailbox.
9. All of the subfolders to which you have access will appear under dept. Those subfolders will be blue links. Click on the blue link to open that specific folder.

 
10. You are now in the departmental mail box. At the top of the mail window the user is identified as dept.test
11. The shared departmental folder will open.  You can always tell what folder you are in by looking at the upper left corner of the light blue bar at the top of the screen.

 
12. Click on any mail message to read messages from your departmental mail box. When you have finished in the departmental mail box, and want to return to the user’s e-mail.

 
13. To return to any other folder, i.e., your inbox, click on Inbox or Folders in the navigational bar.

 
14. Once you have subscribed to a departmental mailbox you can easily open it at anytime.
15. In the navigational bar click on Folders.
16. Click on Subscribed at the top of the window

 
17. Click on the departmental folder

 
18. Click on the blue subfolder link to open the departmental folder and read the messages.

 

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