Advanced Administrative Assistants Certificate Program (Advanced AACP) Course List
To complete the Advanced AACP you will need to take the following workshops. For detailed module information please go to the Advanced AACP Tracking Sheet.
Advanced AACP Orientation
- TD2144: Advanced AACP Overview
Office Protocol/Etiquette (Choose 1)
- TD2083: Social Media in the Workplace
- TD1743: Positive Politics
- TD2151: Advancing Your Workplace Etiquette
Self-Awareness
- TD2060: IQ or EQ? Both Please! (Emotional Intelligence Basics) Required
(Choose 1)
Decision Making/Ethical Reasoning
Time Management (Choose 1)
Basic Project Management
- TD2038: Finding Focus: Managing Multiple Priorities
Facilitating Effective Meetings
- TD1740: Meetings, Bloody Meetings
Advanced Note Taking
- TD1902: Capture the Concepts
Advanced AACP Connect
Technical Skills
- TD1450: Editing: Hardcopy and Electronic
- TD2149: Professional Writing
- TD2150: Content Development and Design for Cascade and Beyond
- IT294 Outlook 2016 Advanced
Customer Service (Choose 1)
Conflict Resolution
- TD1185: Difficult Conversations
Diversity (Choose 1)
- TD2056: LGBTQ 101: Understanding Gender and Sexual Diversity
- Diversity Conference - One Concurrent Session
- TD2070: Breaking New Ground - Respect and Inclusion in the Workplace
Change Management
- TD1828: Our Iceberg is Melting
Supervision
- TD1742: It's Okay to Be the Boss