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Undergraduate Students: AlcoholEdu, Sexual Assault Prevention, and Diversity, Inclusion & Belonging

All incoming first-year and transfer undergraduate students are required to complete three programs, which are through Vector Solutions: AlcoholEdu, Sexual Assault Prevention, and Diversity, Inclusion & Belonging. Each program consists of two parts.

Part 1 of each program will be available on Jan. 11. Students will receive an email invitation to their @dukes.jmu.edu email.

Part 1 of each program is due by Feb. 8. Approximately 30 days after completion of Part 1 students will receive an invitation to complete Part 2.

Both parts of each program are due by April 19. A hold will be placed on a student’s account if they do not complete both parts of the course by the deadline.

Graduate Students: Sexual Assault Prevention and Diversity, Inclusion & Belonging

All incoming graduate students are required to complete two programs: Sexual Assault Prevention, and Diversity, Inclusion & Belonging, which are through Vector Solutions. Each program consists of two parts.

Part 1 of each program will be available on Jan. 11. Students will receive an email invitation to their @dukes.jmu.edu email.

Part 1 of each program is due by March 6. Approximately 30 days after completion of Part 1 students will receive an invitation to complete Part 2.

Both parts of each program are due by April 24.

*due to the rolling admission of some graduate programs, students will be notified to complete the courses after they are admitted and will receive the email invite after Jan. 11.

How to Access Required Online Programs

Click on the link in the course invitation email, and then use your JMU e-ID and password for DUO authentication. You may also access the course directly from https://jmustudents-va.vectorlmsedu.com or from the My Services tab in MyMadison. 

Please note that if you have been previously accepted to JMU and deferred your enrollment you may not receive the invitation email or have access. If that is the case, please contact Veronica Jones (jonesvw@jmu.edu, 540-568-3407) for program access.

System Requirements

Operating System & Browsers

For best performance please use:

  • Mac: Chrome/Firefox/Safari (latest version)
  • Windows: Chrome/Firefox/Edge (latest version)

Browser Settings

  • JavaScript: Must not be disabled
  • Pop-Up Blockers: Must be disabled
  • Security Level Settings: Default settings supported; IE Maximum Security levels not supported
  • Privacy Settings: Default settings supported; Maximum Privacy Setting (disabling cookies) not supported
  • Third Party Cookies: Must not be blocked

Tablets

  • Latest iOS on Safari, latest Android on Chrome. If using Samsung use native Samsung browser.

Screen Readers

  • Use Windows/Firefox/NVDA, Windows/Chrome/JAWS, or Mac/Safari/VoiceOver

Smartphones

  • Our system is compatible with many mobile devices; however, some users may have
    personal configurations that prevent certain courses from loading. Additionally, some
    custom and policy courses are best displayed on a computer. If you are experiencing
    difficulty loading our training on a personal device, try accessing the courses through a
    laptop or desktop computer.

You may log in and out of the program at the end of each section. Section ends are marked with a “Next” button. DO NOT log out until you click the “Next” button or you will have to repeat the section you have just gone through.

Troubleshooting

This Vector Training Platform is a web-based program that is accessible with an Internet connection 24 hours a day, 7 days a week. The platform is compatible with all recent versions of Google Chrome, Mozilla Firefox, Internet Explorer, Explorer, Safari, iOS and Android. Despite our optimal accessibility, occasionally users may experience difficulty loading their training. These issues are typically device-specific and can be resolved using the troubleshooting tips below. 

If you are accessing training from a computer:

  1. Restart your browser. Note: On a Mac you’ll need to fully quit the browser.
  2. Make sure you are using a recent version of Google Chrome, Mozilla Firefox, Internet Explorer or Safari. If you have any pending updates, they may need to be completed to move forward with training.
  3. Clear your browser’s cache, which is typically located under your browser's history settings.
  4. It is possible that device-specific browser extensions and/or pop-up blockers may be interfering with your training. Try accessing the training from another browser to rule out this possibility.


If you are accessing training from a mobile device:

Our system is compatible with many mobile devices; however, some users may have
personal configurations that prevent certain courses from loading. Additionally, some
custom and policy courses are best displayed on a computer. If you are experiencing
difficulty loading our training on a personal device, try accessing the courses through a
laptop or desktop computer.

Still having trouble?

Please email Vector Solutions at support@vectorsolutions.com, a support ticket will automatically be generated to help you resolve any issues.


If you are having trouble logging into My Madison, please contact the JMU IT Help Desk, www.jmu.edu/computing/helpdesk, for assistance.

Kognito's At Risk: Mental Health and Sexual Misconduct Prevention trainings for all students

As part of our mental health and sexual misconduct awareness and prevention programs, all JMU students are required to complete these online courses. The “At Risk: Mental Health” course takes about 40 minutes to complete, and the “Sexual Misconduct Prevention” course takes about 75 minutes to complete. Both courses must be completed by Nov. 1, 2022 (this has been extended from Oct. 1) or a hold will be placed on your student account. This means that you will not be able to register for classes for next semester. The hold will be removed once both trainings are completed. Students are only responsible for At Risk: Mental Health and Sexual Misconduct Prevention modules.  

If you are a student employee, you may have access to the employee training within your MyMadison account. You are not responsible for this training. If you are a full-time student and do not see the student modules (At Risk: Mental Health and Sexual Misconduct Prevention), please email support@kognito.com.

These courses are important as they are comprised of multiple interactive scenarios that allow all JMU students to increase their understanding and awareness of topics regarding mental health and sexual misconduct. They provide opportunities to learn new information and, in some cases, review familiar concepts that empower all students to create and participate in a safe and supportive learning community.   

Instructions for accessing and completing the programs online  

  • To complete the courses, log into MyMadison and go to the MyServices dashboard.  
  • Click the Kognito icon to access the trainings. Please remember to logout/sign off from both Kognito and MyMadison when you are done.  
  • You will need a computer with internet access and audio capabilities using any major web browser released within the previous year.  

Technical support 

  • For issues logging into MyMadison or if you do not see the Kognito Modules within your MyMadison account, please reach out to the JMU IT Help Desk.  
  • For any issues within the Kognito platform, contact support@kognito.com 

If you have questions or concerns during the time of your participation in these courses, or after their completion, please contact vpstudentaffairs@jmu.edu.

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