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Part 1 AlcoholEdu and Sexual Assault Prevention for Undergraduates online educational programs for incoming first-year and transfer students will be available on Thursday, July 23, 2020.  Approximately 30 days after completion of Part 1 students will receive an invitation to complete Part 2.  Both parts of each program are due by December 1, 2020.  A hold will be placed on a student’s account if they do not complete both parts of the course by the deadline.

How to access Alcohol Edu and Sexual Assault Prevention for Undergraduates:

Click on the Orange Log In button in the course invitation email, and then use your JMU e-ID and password for DUO authentication.  You may also access the course directly from MyMadison by navigating to the Student tab. Click on the AlcoholEdu/Sexual Assault Prevention for Undergraduates logos. This will load the program in a new window. 

If you have accessed the trainings via MyMadison, when you log out of AlcoholEdu and Sexual Assault Prevention for Undergraduates, make sure to also go back and log out of MyMadison.

Please note that if you have been previously accepted to JMU and deferred your enrollment you may not see the AlcoholEdu/Sexual Assault Prevention for Undergraduates logos. If that is the case, please contact Veronica Jones (jonesvw@jmu.edu, 540-568-3407) for program access.

 System Requirements and Troubleshooting:

  • Work at your own pace from any computer or tablet
  • Courses will save your progress if you need to stop and return later
  • Courses are best supported by the latest versions of Chrome, Firefox, and Safari (preferred), or Microsoft Internet Explorer 11+
  • If you have any accessibility issues, please select “accessibility mode” once you are in the course
  • Need more help? Contact EVERFI’s tech support using “Help” within the course or by visiting support.everfi.com

 

You may log in and out of the program at the end of each section. Section ends are marked with a “Next” button. DO NOT log out until you click the “Next” button or you will have to repeat the section you have just gone through.

 


Dates and Deadlines

These programs have two parts, both of which must be completed to fulfill this requirement: 

  • Part 1 of AlcoholEdu takes approximately 2 hours to complete and it is recommended that you take it in multiple sittings. Part 1 of Sexual Assault Prevention for Undergraduates takes approximately 1 hour to complete. You will be asked to take a brief exam at the end of Part 1 for AlcoholEdu.  You must earn a score of 75 or higher to receive credit for completing Part 1.  Part 1 of both programs must be completed by August 21, 2020

  • Approximately 45 days after you complete Part 1 of each program, you will receive an email, sent to your JMU account, with instructions for completing Part 2 of both programs. When you’ve finished Part 2 of both AlcoholEdu and Sexual Assault Prevention for Undergraduates you have fully completed the programs and met the requirements. Part 2 of the programs and final surveys will take approximately 30 minutes each to complete. 

  • If you have not completed Part 1 and Part 2 of both programs by December 1, 2020 a hold will be placed on your student account. This means that you will not be able to register for classes. The hold will be removed once Part 1 and Part 2 of AlcoholEdu and Sexual Assault Prevention for Undergraduates are completed.   

  • EverFi has partnered with the National Domestic Violence Hotline to provide access to an anonymous “Chat with an Advocate” feature within the Sexual Assault Prevention for Undergraduates course. If at any time during the course you would like to chat with a trained Hotline advocate, you can click the "Chat with an Advocate" button. Advocates are available to chat every day from 7 a.m. - 2 a.m. Central time. No identifiable information of students using the chat feature will be collected by EverFi or shared back with JMU.


Minimum System Requirements

  • To complete these programs, you will need a computer with Internet access and audio capabilities using any major web browser released within the previous year.

  • Browsers: Latest versions of Chrome, Firefox, Safari, or Microsoft Internet Explorer 11+ Some browsers may require Adobe Flash for multimedia content.

  • Tablets: iOS version 9.3 or later running on iPad 2 or later (use Safari) or Android version 4.4.4+ (Kitkat) or later

  • Smart phones: are not supported

  • Screen readers for AlcoholEdu: Mac/VoiceOver & IE/JAWS

  • Screen readers for Sexual Assault Prevention for Undergraduates: Firefox/NVDA & MAC/VoiceOver

  • If you do not have access to a computer or are having accessibility issues, please contact Veronica Jones (jonesvw@jmu.edu, 540-568-3407) to make alternative arrangements for program completion.


You can resolve most issues with one of these four steps:

  • Switch browsers: use Chrome or Firefox when you can instead of Internet Explorer

  • Make sure your browser is up to date by visiting whatismybrowser.com

  • Clear your cache

  • If you seem stuck, your screen may be zoomed in too much causing you to miss a prompt or navigation button. To reset your zoom on a PC, hit "Ctrl 0 (zero)" and on a Mac hit "Command 0 (zero)"


Additional Troubleshooting Options

  • Close all other applications and tabs (i.e. iTunes, Facebook, You Tube, etc.)

  • Full Screen mode: For Windows press F11. On a Mac, click "View" from the browser's menu and select "Full screen". For Chromebook, press F4.

  • Ensure your course is in its own browser window and not within a frame of JMU’s portal or email client.

  • If you are on a wireless connection, try a wired connection.

  • Reboot the computer.

  • Disable all popup blockers and 3rd party toolbars.

  • Try accessing the course from a different connection (such as at the library, a computer lab, home, etc.)

  • Try accessing it at a different time of the day (during your network's off-peak internet usage hours such as the morning).


Still having trouble?

Visit the Everfi 24/7 technical support center to speak with a live agent or submit a ticket. You may submit a ticket by clicking the Help link in the courses or go directly to https://support.everfi.com. 

If you are having trouble logging into My Madison, please contact the JMU IT Help Desk, www.jmu.edu/computing/helpdesk, for assistance. 

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