Telephone

Faculty/Staff Telephone Services

Calling Cards

To request a JMU MCI calling card for department use, send an email to telecom@jmu.edu.

Please provide:

1. Name of person using the calling card
2. Department account code
3. JMU Phone number of person using the calling card
4. Name of person with budget authority

Cell Phone Rentals

For short term cell phone rentals from JMU Telecommunications please call us at 568.6471 or send email to telecom@jmu.edu.

Obtaining a University Cell Phone

Information on available cell phones and calling plans may be obtained by contacting the JMU Telecommunications Office. All services must be purchased from the options available on the mandatory Virginia Information Technologies Agency (VITA) contract unless there is a compelling technical reason for an exception. If such a technical reason does exist the Telecommunications Office will submit a request for exception to VITA for their approval. VITA must approve the exception.

The Vice President responsible for the area making the request must grant approval for the purchase of cell phones and cell service. The approval must be in writing and carry the VP signature. The person making the request should maintain a copy of the approval on file for the duration of time the cellular service is active.

Once the written approval is obtained, a copy must be given to the Telecommunications Office along with a description of the equipment and/or calling plan desired. The Telecommunications Office will place the order with VITA and the contract vendor. The Telecommunications Office will deliver the phone to the requesting party when it arrives on campus. The original purchase cost of the equipment and the monthly cost of the service will be added to the requesting departments' monthly Telecommunications phone bill.

Requests for repairs or to discontinue service must be made to the Telecommunications Office.

Pagers

To order new pagers or for pager repairs, please call us at 568.6471 or send email to telecom@jmu.edu.