The SSL VPN service provides remote (off-campus) access to JMU systems and services that are not directly accessible through the Internet. The service is divided into two sections or realms based upon level of access and type of authentication. The Green realm is the general access realm provided to all JMU students, faculty, and staff primarily for access to Library resources and databases. Authentication to the Green realm requires an e-ID and password. The Black realm provides additional access to JMU resources and requires two-factor authentication. Once a user is granted access through the Black realm, their ability to use the Green realm is removed.
Access to Library resources and databases
Library resources and databases are accessible to JMU students, faculty, and staff through both the Green and Black realms.
Access to other systems
Access to systems such as the N: drive and other network file storage, PeopleSoft applications, and SharePoint (on-prem) requires use of the Black realm. To obtain access to the Black realm, a Project Initiation Questionnaire (PIQ) must be completed. Authorization by the employee’s supervisor and HR is required. The PIQ is located at https://remedy.jmu.edu/PIQ.asp
When completing the PIQ, indicate:
Be sure to include a detailed description. If a field does not apply, indicate "Not applicable."
As IT completes the PIQ request, a two-factor token will be issued. The token must be used any time remote access is required. Due to the level of access they provide, support for tokens may require a physical visit to the IT Help Desk for verification and identification purposes.
Two types of two-factor tokens are available:
The SSL VPN Service offers a number of ways to connect to the JMU network from off-campus to access restricted, on-campus resources (available only from the JMU network range).