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Information Technology Help Desk

Mon -Thu: 8:00am -9:00 pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

(when classes are in session)

Exceptions for the year


CompuTING Labs


Special Announcements

  • Memorial Hall Closing Memorial Hall will be closing on June 13th and will remain closed until August 25th.
  • Summer Upgrades Visit the summer upgrades pages to learn about changes in the IT General Use Labs and Technology Classrooms for the fall 2013 semester.
  • Double Side It! Help save the planet and save money too by printing on both sides of the page. Duplex printing is available in the Libraries and is the default in most of our computer lab locations.
  • Print Wirelessly to many convenient locations on campus. Visit the LabPrint web page to learn how to configure your computer.

General Use Labs 

General use computing labs are available to the general JMU population at various locations on campus and may be reserved by faculty and staff.   General access may be limited when the labs are reserved.  A JMU JACard is usually required for entry into the general use labs.


Faculty and Staff

  • General Use Lab Reservations

    Request a new reservation or cancel an existing reservation.
  • Software Installation Request

    Before purchasing class-specific software, read the Class Specific Software Install Policy to ensure that the software you purchase will meet the requirements for installation in the labs and technology classrooms. After reviewing the policy, complete the Software Installation Request.
  • Departmental Labs

    Departmental Labs  are available for "hands-on" instruction, but their use is generally limited to students and faculty within that department.
  • Technology Classrooms

    Technology Classrooms (TCs) are teaching facilities on campus in which advanced computing and multimedia hardware and software are installed for faculty and other users who need these resources for teaching and presentation purposes.
  • Assessment & Testing Center at Ashby Hall

    The Assessment & Testing Center, located in the basement of Ashby Hall, is an assessment lab used solely for test-based applications.  Students can drop in for assessment testing during these scheduled hours. Faculty members can also reserve the lab for group testing.