|Step 1: Open the "Network and Sharing Center"|
|Click the Start button and select the Control Panel option from the menu|
|Single-click the Network and Sharing Center icon to display the screen below|
Select Change Adapter Settingsfrom the left pane to display the Network Connections window (shown below)
|Step 2: Change the properties of the TCP/IP protocol to default settings:|
|Right click the Local Area Connection icon and select Properties from the menu. Click Yes if you are prompted by the User Access Control (UAC) window.|
Ensure the following items are checked as shown below.
Click the "TCP/IPv4" item and select Properties to open the Internet Properties window First, make sure the General tab matches the settings shown below. Then, click the Advanced button highlighted below.
Remove any Default gateways and click the DNS tab to continue.
Remove any DNS server addresses and make your DNS tab match the screen shot below.
Click OK and close all open windows except for the "Network Connections." Click the back arrow to return to the "Network and Sharing Center."
|Step 3: Remove any proxy settings|
|On the bottom of the left pane in the Network and Sharing Center (under See Also) select Internet Options to display the Internet Properties window (shown below).|
Select the Connections tab and click the LAN settings button to display the Local Area Network (LAN) Settings window shown below.
Make sure the checkboxes are clear as shown.
Click "OK" and close all open windows except the "Network and Sharing Center" (Step 1).
|Step 4: Turn on the firewall for your connection.|
|On the bottom of the left pane in the Network and Sharing Center (under See Also) select Windows Firewall to display the Windows Firewall (shown below).|
Select Turn Windows Firewall on or off to display the Windows Firewall Settings window (shown below). Click Yes if you are prompted by the User Access Control (UAC) window.
Ensure both of the Firewall options are set to "On" as shown above and click OK. Close all windows.
|Step 5: Configure Windows Updates|
|Close all open windows and select the Control Panel option from the Start menu.|
|Single-click the Windows Update icon to display the screen below.|
Click the Change settings link will open the Windows Update window shown below
Now that your computer is configured and plugged into the network connection, you will need to register your computer before your Internet applications will work. Open Internet Explorer and you will automatically be sent to the registration web page.
Once your computer has been registered and you need anti-virus protection, download Symantec Anti-virus from https://www.jmu.edu/computing/downloads. Please contact the JMU Computing HelpDesk at (540) 568-3555 if you need further assistance.