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JMU Browser Configurations & Settings

Browser configurations and settings are provided below.  For browser recommendations, see JMU’s Recommended Software.


To resolve most browser-related problems with JMU web pages and applications, follow these steps:

  1. Check Time/Date settings (PC)
  2. Run Windows Update (PC) or Apple Software Update (Mac)
  3. Clear Browser Cache
  4. Enable JavaScript
  5. Turn Off Pop-Up Blocking

After completing these steps, close the browser and restart it, then try the web page or application you were using again.  If you continue to have issues, try rebooting your machine and trying to access the web page or application again.  If none of these steps resolve your issue, see if you are able to succeed using a browser on another machine. If you continue to have issues with your computer browser, please call the Information Technology Help Desk at (540) 568-3555.