Note: A minimum pre-registration of 15 participants is required for this workshop to be facilitated as scheduled.

Total Workshop Time: 1.5 Hours

Pre-requisites: None


Is your team as efficient as it could be? The key to speeding up is actually slowing down and taking a closer look at how things are working. Finding the bottleneck on your team or in your organization is a crucial step in increasing productivity. Once found, making improvements or managing around the bottleneck leads to getting more done and a happier and faster team.

Author of The Bottleneck Rules, Clarke Ching, has adapted well-known manufacturing techniques for use in every workplace, revealing the method to finding the bottleneck and managing it. Join us for this workshop to learn his step-by-step formula and start managing your team's bottleneck. Warning: You may start to see bottlenecks everywhere you go!

Participants will:

  • Learn about bottlenecks and how they affect a team's performance
  • Understand and use the FOCCCUS formula to identify and manage bottlenecks
  • Construct an action plan to manage and prevent bottlenecks in your workplace

Type of Information: Receiving data and practice
Level of Interaction: Pair and table sharing
Extent of Practice: Scenarios and activities

Facilitated by: Professional Development Specialist, Talent Development; Professional Development Assistant, Talent Development

Workshop Classifications

Type: Single Session

Level: Fundamental

Competency: Administrative Skills

Series: New for 2021

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