Total Workshop Time: 1.5 Hours

Pre-requisites: None

Description: Being a part of a team is making sure all members are heard. When communicating, listening to one another can have more impact than speaking. However, we aren't always very good at it, and technology tends to make it worse, which heavily impacts how effectively a team performs.

This workshop highlights barriers to active listening, how it affects a team environment, and ways that we can improve our communication through active listening behaviors.

Learning Objectives:

  • Differentiate basic listening and active listening
  • Indicate the components to being an active listener
  • Identify the impact and importance of active listening on a team
  • Develop an action plan to improve active listening skills
Type of Information: Receiving data and practice
Level of Interaction: Pair and table sharing
Extent of Practice: Scenarios and activities


Facilitated by: Professional Development Specialist, Talent Development

Workshop Classifications

Level: Fundamental

Type: Single Session

Competency: Communication

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