Credit Reduction 

• Data Source: Institutional data  

• Mode: Email, text message, and phone call 

• Partner(s): Office of the Registrar & Dean of Students 

• Target Audience: Students who have reduced their enrollment from part-time to full-time and/or dropped five or more credit hours 

About This Campaign 

A significant reduction in course enrollment can sometimes indicate that a student is experiencing academic, personal, financial, or well-being challenges. This campaign enables early outreach from student success staff, providing students with support, resources, and connections before challenges become larger barriers to success. 

Persistence Campaign 

• Data Source: Institutional data 

• Mode: Phone call 

• Partner(s): Office of the Registrar, Dean of Students, and University Advising 

• Target Audience: Students enrolled in a low number of credits prior to the start of Fall or Spring semester  

About This Campaign 

Maintaining appropriate credit enrollment is important for degree progression and timely graduation. This campaign provides personalized phone calls to help students understand their options, address barriers to enrollment, and connect with their academic advisor to develop a plan for success. 

Enrollment Holds 

• Data Source: Institutional data 

• Mode: Text message 

• Partner(s): University Health Center and University Advising 

• Target Audience: Students with a health records hold on their account  

About This Campaign 

Registration holds can prevent students from enrolling in courses for upcoming semesters. This campaign provides timely reminders and guidance to help students resolve health-record holds and remain on track for academic progression.  

Finish FAFSA  

• Data Source: Institutional data 

• Mode: Text message 

• Partner(s): Office of Financial Aid 

• Target Audience: Students who have not completed their FAFSA application  

About This Campaign 

Completing the FAFSA application is an important step in maximizing financial aid opportunities. This campaign provides reminders about important deadlines and connects students with resources and support to successfully complete the application process. 

Pell Recipient: Course Coverage 

• Data Source: Institutional data 

• Mode: Text message 

• Partner(s): Office of Financial Aid  

• Target Audience: Students eligible for Winter and/or Summer course cost coverage  

About This Campaign 

Winter and Summer courses can help students accelerate progress toward their degree, stay on track for graduation, or explore additional academic opportunities. This campaign informs eligible students about available course cost coverage and provides resources to support enrollment. 

HTH 100 Wellness Assignment

• Data Source: Institutional data 

• Mode: Email 

• Partner(s): University Recreation Center (UREC) & Health Sciences 

• Target Audience: Students who have not completed the UREC/UPARK participation requirement associated with HTH 100  

About This Campaign 

HTH 100 introduces students to the dimensions of health and wellness and encourages practices that support lifelong well-being. As part of the assignment, students are required to visit UREC or UPARK. This campaign reminds students about course requirements, highlights the benefits of physical activity and wellness engagement, and helps students identify strategies for successfully completing the assignment.