Voice Mail

Setting Up Voice Mail

Follow the instructions in BOLD TYPE. VoiceMail responses appear in "quotations". Before beginning, all roommates should decide on their individual four-digit passcode numbers and what they will say in their greeting. (Any time you see XXXXX, insert YOUR room's phone number!)

1. DIAL 23311 (or 612.3311 if off-campus)
   
   
2. "Hello mailbox (XXXXX). To retrieve messages for mailbox 1 (XXXXX), PRESS 1. To retrieve messages for mailbox 2 (XXXXX) PRESS 2."*
   
   
3. *VoiceMail is programmed to know how many people are assigned to your room - whether it is 2, 3 or 4 people. Call Telecom, at 568.6471, if the number of mailboxes is not correct for your room.
   
   
4. PRESS 1 (or your selected mailbox number)
   
   
5. "Hello mailbox 1 (XXXXX). Please enter your passcode."
   
   
6. ENTER PASSCODE 1111 (to initially set up your box)
   
   

VoiceMail will give you a brief description of the three steps involved in setting up your mailbox - setting a passcode, recording a greeting for your callers and recording your name.

First, you will establish a passcode. When VoiceMail says
"Press U for User Options."

PRESS U (the 8 key)

"User Options. Press P to enter your passcode."

PRESS P (the 7 key)

"Enter four digits for your passcode."

ENTER THE FOUR DIGITS YOU HAVE CHOSEN FOR YOUR PASSCODE

VoiceMail will repeat your passcode to you. Remember to keep this passcode secret and to change it regularly.(We recommend monthly.)

PRESS U (the 8 key)

"User Options. Press G to record a greeting for your callers."

PRESS G (the 4 key)

"Record a greeting for your callers. (BEEP)"

RECORD YOUR GREETING

VoiceMail will prompt you to:
"Press R" (the 7 key) to review your greeting
"Press X" (the 9 key) to save your greeting or
"Press D" (the 3 key) to discard your greeting and record it again.

When you are satisfied with your greeting and have pressed "X" to save it, you will hear...
"Recording complete."

VoiceMail lets you hear your greeting one more time.

Next, you will record your name so that you and your callers hear your name in your voice. When VoiceMail says,

"Press U for User Options."

PRESS U (the 8 key)

"User Options. Press N to record your name."

PRESS N (the 6 key)

"Record your name. (BEEP)"

RECORD YOUR NAME (first name only is fine).

VoiceMail will prompt you to:

"Press R" (the 7 key) to review you name
"Press X" (the 9 key) to save your name or
"Press D" (the 3 key) to discard your name and record it again.

VoiceMail will close out your session by reviewing your name and passcode. You are now ready to begin using your new VoiceMail.

BUT...

ALWAYS PRESS X (the 9 key) TO EXIT THE SYSTEM BEFORE YOU HANG UP!!


Questions or problems with voice mail can be directed to JMU Telecommunications at 568.6471.



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