Voice Mail

Setting Up VoiceMail

VoiceMail gives you step-by-step recorded instructions every time you dial into the system. Once you are comfortable using VoiceMail, you can proceed without listening to all the instructions each time. If you ever have any questions or problems with your VoiceMail, you can call the JMU Telecom Office at 568.6471 for assistance.

PLEASE NOTE: Check and clear your messages regularly. In order to continue collecting messages, your VoiceMail will automatically delete unplayed messages after 2 weeks, and played messages will be deleted after 1 week.

1. DIAL 84411 from your phone. (or 568.4411 if off-campus)
   
   
2. "Hello mailbox (extension). Please, enter your passcode."
   
   
3. ENTER PASSCODE 1111 (to initially set up your box)
   
   

VoiceMail will give you a brief description of the three steps involved in setting up your mailbox - setting a passcode, recording a greeting for your callers and recording your name.

First, you will establish a passcode. When VoiceMail says
"Press U for User Options."

PRESS U (the 8 key)

"User Options. Press P to enter your passcode."

PRESS P (the 7 key)

"Enter four digits for your passcode."

ENTER THE FOUR DIGITS YOU HAVE CHOSEN FOR YOUR PASSCODE

VoiceMail will repeat your passcode to you. Remember to keep this passcode secret and to change it regularly.(We recommend monthly.)

PRESS U (the 8 key)

"User Options. Press G to record a greeting for your callers."

PRESS G (the 4 key)

"Record a greeting for your callers. (BEEP)"

RECORD YOUR GREETING

VoiceMail will prompt you to:
"Press R" (the 7 key) to review your greeting
"Press X" (the 9 key) to save your greeting or
"Press D" (the 3 key) to discard your greeting and record it again.

When you are satisfied with your greeting and have pressed "X" to save it, you will hear...
"Recording complete."

VoiceMail lets you hear your greeting one more time.

Next, you will record your name so that you and your callers hear your name in your voice. When VoiceMail says,

"Press U for User Options."

PRESS U (the 8 key)

"User Options. Press N to record your name."

PRESS N (the 6 key)

"Record your name. (BEEP)"

RECORD YOUR NAME (first name only is fine).

VoiceMail will prompt you to:

"Press R" (the 7 key) to review you name
"Press X" (the 9 key) to save your name or
"Press D" (the 3 key) to discard your name and record it again.

VoiceMail will close out your session by reviewing your name and passcode. You are now ready to begin using your new VoiceMail.

BUT...

ALWAYS PRESS X (the 9 key) TO EXIT THE SYSTEM BEFORE YOU HANG UP!!


Questions or problems with voice mail can be directed to JMU Telecommunications at 568.6471.



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