Voice Mail

Sending Messages to Another User

VoiceMail gives you step-by-step recorded instructions every time you dial into the system. Once you are comfortable using VoiceMail, you can proceed without listening to all the instructions each time. If you ever have any questions or problems with your VoiceMail, you can call the JMU Telecom Office at 568.6471 for assistance.

PLEASE NOTE: Check and clear your messages regularly. In order to continue collecting messages, your VoiceMail will automatically delete unplayed messages after 2 weeks, and played messages will be deleted after 1 week.

OPTION 1 - FROM YOUR PHONE

DIAL 84411 from your phone.
VoiceMail will respond with:
"Hello (your name), please enter your passcode."

ENTER YOUR PASSCODE

After you've entered your passcode, VoiceMail will tell you how many messages are in your mailbox. Then it will give you a menu:

PRESS P (the 7 key) to PLAY the first message.

After you've heard the message:
PRESS G (the 4 key) to GIVE the message to another user.

"Enter mailbox to give message to ____."

VoiceMail will give you the name of the mailbox to give message to ____.
PRESS you must record additional comments.
PRESS when you end your recording.

VoiceMail will prompt you to:

PRESS R (the 7 key) to REVIEW your recording.
PRESS D (the 3 key) to DISCARD it and record over.
PRESS A (the 2 key) to APPEND to it and continue recording.
PRESS M (the 6 key) to access Message Addressing Options.

PRESS X to SEND your message and EXIT to the main menu.

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OPTION 2 - FROM ANOTHER CAMPUS PHONE OR FROM OFF-CAMPUS

DIAL 82211 from any other campus phone.
DIAL 568.4411 from an off-campus phone.
VoiceMail will respond with:
"Hello. You have reached JMU VoiceMail. To access your mailbox, please press and your five digit extension."

PRESS AND YOUR 5 DIGIT EXTENSION NUMBER.

"Please, enter you passcode."

ENTER YOUR PASSCODE

After you've entered your passcode, VoiceMail will tell you how many messages are in your mailbox. Then it will give you a menu:
PRESS P (the 7 key) to PLAY the first message.

After you've heard the message:
PRESS G (the 4 key) to GIVE the message to another user.

"Enter mailbox to give message to ____."

VoiceMail will give you the name of the mailbox to give message to ____.
PRESS you MUST record additional comments.
PRESS when you end your recording.

VoiceMail will prompt you to:

PRESS R (the 7 key) to REVIEW your recording.
PRESS D (the 3 key) to DISCARD it and record over.
PRESS A (the 2 key) to APPEND to it and continue recording.
PRESS M (the 6 key) to access Message Addressing Options.

PRESS X to SEND your message and EXIT to the main menu.

Return to Voicemail