Voice Mail

Changing Personal Info

VoiceMail gives you step-by-step recorded instructions every time you dial into the system. Once you are comfortable using VoiceMail, you can proceed without listening to all the instructions each time. If you ever have any questions or problems with your VoiceMail, you can call the JMU Telecom Office at 568.6471 for assistance.

PLEASE NOTE: Check and clear your messages regularly. In order to continue collecting messages, your VoiceMail will automatically delete unplayed messages after 2 weeks, and played messages will be deleted after 1 week.

DIAL 84411 (or 568.4411 off-campus)

ENTER YOUR PASSCODE

VoiceMail will first prompt you to "Press P" to play the current message. The next series of prompts will be:
PRESS U (the 8 key) to change User Options.
PRESS G (the 4 key) to change your greeting.
PRESS N (the 6 key) to change your name.
PRESS P (the 7 key) to change your passcode.
PRESS X (the 9 key) to exit the system. Make your selection from this menu and follow the instructions given to you. If you need to change more than one item, you must re-enter the "U" for User Options after you complete the first change. After all the changes are made, always remember to:
PRESS X to save the changes, and
PRESS X to exit the VoiceMail system.

Return to Voicemail