Voice Mail

Activating Your VoiceMail

VoiceMail gives you step-by-step recorded instructions every time you dial into the system. Once you are comfortable using VoiceMail, you can proceed without listening to all the instructions each time. If you ever have any questions or problems with your VoiceMail, you can call the JMU Telecom Office at 568.6471 for assistance.

PLEASE NOTE: Check and clear your messages regularly. In order to continue collecting messages, your VoiceMail will automatically delete unplayed messages after 2 weeks, and played messages will be deleted after 1 week.

OPTION 1 - FWD (FORWARD ALL CALLS)
Phone will not ring. Calls go immediately to VoiceMail.

FROM A SINGLE LINE PHONE:
Dial then 84411. Hang up.
Calls will go straight into VoiceMail.
TO CANCEL: Lift handset. Dial . Hang up.

FROM A DTERM PHONE:
Lift handset (this can also be done "hands free")
Depress FWD, then 84411.
When FWD indicator lights, hang up. Your phone is now forwarded.
TO CANCEL: Lift handset. Depress FWD.

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OPTION 2 - FWDNA (FORWARD NO ANSWER)
Phone will ring 3-5 times.
If call is unanswered, it goes to VoiceMail.

FROM A SINGLE LINE PHONE:
Dial then 84411. Hang up.
TO CANCEL: Lift handset. Dial . Hang up.

FROM A DTERM PHONE:
Lift handset (this can also be done "hands free")
Depress FWDNA, then 84411.
When FWDNA indicator lights, hang up. Your phone is now forwarded.
TO CANCEL: Lift handset. Depress FWDNA.

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OPTION 3 - FWDBY (FORWARD BUSY)
If your extension is busy, call go immediately to VoiceMail.

FROM A SINGLE LINE PHONE:
Dial then 84411. Hang up.
TO CANCEL: Lift handset. Dial . Hang up.

FROM A DTERM PHONE:
Lift handset (this can also be done "hands free")
Depress FWDBY, then 84411.
When FWDBY indicator lights, hang up. Your phone is now forwarded.
TO CANCEL: Lift handset. Depress FWDBY.

Return to Voicemail