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Student Telephone Services

Telephone services to on-campus students and residents are provided by JMU Telecommunications.

On-campus students and residents are provided with residence hall courtesy phones. Courtesy phones and emergency phones are also provided across campus.

On-campus students and residents may place on-campus, local area and toll free calls from courtesy phones at no charge.

     For on-campus dialing instructions, visit http://www.jmu.edu/telecom/telephone/dialing.shtml.

On-Campus Student PIN Information

A Personal Identification Number (PIN) is required for long distance calling. Students may place long distance calls with a Telecom PIN using courtesy phones or residence hall room phones.

To request a Telecom PIN, visit http://www.jmu.edu/telecom/forms/pinrequest.shtml.

The long distance rate is 8¢ per minute anytime, anywhere in the USA. International, directory assistance and operator assisted calls are billed at higher rates.

On-Campus Student Telephone Requests

On-campus students or residents may request an individual residence hall room phone. Please submit a Student Telephone Installation Form. JMU Telecommunications will call to set up an appointment time with the student or resident to install the telephone and service.

Telecommunications Monthly Billing

JMU University Business Office will provide monthly billing. Telecom charges will appear on the student’s consolidated monthly bill and will be billed electronically to your JMU e-mail address via QuickBILL. For billing and payment information, please contact the University Business Office at (540) 568-6505, or visit http://www.jmu.edu/ubo.

Contact JMU Telecommunications


1021 S. Main Street

MSC 5732

Harrisonburg, VA 22807


PIN service and long distance inquiries:               (540) 568-6471 or e-mail telecom@jmu.edu

Voice mail, cable TV and phone repair:                (540) 568-6471 or e-mail telecom@jmu.edu

Billing inquiries (University Business Office)          (540) 568-6505 or e-mail ubo@jmu.edu

For additional JMU Telecom PIN information, visit the following links:
PIN Policies
PIN Dialing Instructions
Billing Information