Computing HelpDesk
Mon -Thu: 8:00am -9:00 pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)
Exceptions for the summer and academic year
Tutorials
Online tutorials provide a self-learning opportunity for faculty, staff and students who want to learn at their desktop or need a refresher on a software they already use. Additional information is available for
students and
faculty/staff.
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Atomic Learning Tutorials
Learn how to use computer software such as MS Windows and MS Office, Adobe Photoshop, Dreamweaver, Mac OS, and much more through the Atomic Learning Tutorials.
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Browser configuration
Test the compatibility of your browser with JMU Applications with the browser configuration.
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MyMadison
View MyMadison tutorials for students, graduated students, instructors, and advisers.
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Microsoft Office Training Pages
Gain access to self-paced training courses for Office programs provided by Microsoft.
Additional Information for Students or Faculty and Staff
Students
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Blackboard
View the Student Reference Guide to gain a better understanding about the features of Blackboard.
Faculty and Staff
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Outlook 2010
Gain access to self-paced training courses for Office programs provided by Microsoft.
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Blackboard
Become familiar with Blackboard through the many guides and tutorials available. Topics include: Course Management, Course Content, Gradebook, Discussion Boards, Testing Tools and Surveys, e-Grading, and Virtual Classroom/Chat.
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MyMadison
Learn more about MyMadison, the university's online source for pay and benefits information and employee self-service, through the FAQ's and PowerPoint tutorials. Topics include: How to view your payslip, leave, compensation, training summary, phone numbers, emergency contacts, home address, and more.
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Manager Self-Service
Become familiar with the support for JMU managers in their day-to-day personnel management through the FAQ's and tutorials about Manager Self-Service.