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Computing Homepage

Information Technology Help Desk

Operational Hours and Exceptions


Online tutorials provide a self-learning opportunity for faculty, staff and students who want to learn at their desktop or need a refresher on a software they already use. Additional information is available for students and faculty/staff.
  • Lynda
    Sign in to lynda.jmu.edu to access training on a variety of topics, including Microsoft office and Adobe products, as well as general topics like Foundations of Layout, or Effective Time Management.
  • Browser configuration and settings

    To resolve most browser-related problems with JMU web pages and applications, follow these browser configuration steps.
  • MyMadison

    View MyMadison tutorials for students, graduated students, instructors, and advisers.
  • Microsoft Office Training Pages

    Gain access to self-paced training courses for Office programs provided by Microsoft.




 Additional Information for Students or Faculty and Staff



  • Canvas

    View the student guides and tutorials to gain a better understanding about the features of Canvas.

 Faculty and Staff

  • Outlook 2010

    Gain access to self-paced training courses for Office programs provided by Microsoft.
  • Canvas

    Become familiar with Canvas through the many guides and tutorials available on the CIT Support Site.
  • MyMadison

    Learn more about MyMadison, the university's online source for pay and benefits information and employee self-service, through the FAQ's and PowerPoint tutorials. Topics include: How to view your payslip, leave, compensation, training summary, phone numbers, emergency contacts, home address, and more.
  • Manager Self-Service

    Become familiar with the support for JMU managers in their day-to-day personnel management through the FAQ's and tutorials about Manager Self-Service.