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Information Technology Help Desk

Mon -Thu: 8:00am -9:00 pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

(when classes are in session)

Exceptions for the year


Changing your JMU Web (www.jmu.edu) Password


  • Access the online JMU Computing Accounts Portal at https://accounts.jmu.edu/
  • Login using your JMU e-ID and Password
  • Click the link at the end of paragraph 4: I manage a website on www or secureweb and need to change my web password Follow this link to change your passwords. Change Web Account Passwords"
  • On the subsequent page, click the button:
  • Click on the www.jmu.edu tab
  • Click the Change My www.jmu.edu Password button
  • Type your new password in the two fields provided
  • Click the Continue button