Vision Statement: The Office of Financial Aid and Scholarships supports access to JMU by pursuing an innovative, student-centered approach:  providing guidance, engaging with students, and empowering responsible academic and financial decisions.

Mission Statement: We will ASSIST with identifying and obtaining resources to finance higher education; DELIVER funds in a timely and equitable manner; and EDUCATE, so that informed financial decisions can be made.


For your convenience, our office contact information is located at the bottom of every page of the financial aid site.

Brad Barnett

Office Operations Manager
Donna Marie McMillan

Customer Service/Verification

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Shari Arehart: Operations Analyst/Counselor Supervisor
Anne Callahan: Customer Service Representative
Judy Hensley: Technology and Customer Service Specialist
Claire Bergan: Customer Service Representative
Adrianna Penn: Customer Service Representative
Jessica Cortes: Customer Service Representative


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Colleen McAvoy: Assistant Director of Loans
Christi Knight: Loan Program Advisor - PLUS Loans
Shana Davis: Loan Program Advisor - Private Loans
Melissa Bohl: Loan Program Advisor

Grants and Scholarships

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Susan Moyers: Senior Associate Director of Compliance
Steven Cox: Assistant Director for Scholarships
Brice Hostetler: Assistant Director for Grants
Jessica Hopkins: Assistant Director of Compliance
Andrea Dyjak: Scholarship Coordinator
Ashley James: Scholarship Specialist
John Michael Schott: Grant Specialist, Veteran's Benefits 

Student Employment

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Amber Weaver-Shifflett: Student Employment Manager
Timley Simmons: Student Employment Coordinator
Klaudia Scheffer: Student Employment Assistant


Rick Gardner: Senior Associate Director of Operations
Brandon Crenshaw: Technical Services Analyst
Jen Short: IT Specialist

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