Information for Non-University Customers

Current Rental Rates for Non-University Customers

A non-profit organization that has provided current qualified 501c3 documentation will be charged 50% of calculated facility rental fees, plus 100% of services.


Non-university organizations interested in renting JMU facilities should contact the proper University Scheduling Authority for availability. If available, a contract for use will be sent. The organization should review the contract and complete the following actions in accordance with the timeline below:

1. Immediately:

a. Return the signed contract and deposit within two weeks after the date of the letter/email. Make checks payable to James Madison University. If you would like to pay by credit card or have any billing questions, please contact Dianne Reynolds at (540)568-2593 or

b. Make initial contact with Special Events Catering office at (540)568-6637 or to make catering arrangements. You can find catering information at

2. One month prior to your event:

a. Several weeks prior to your event you will receive an email containing parking and/or shuttle information. Please acknowledge receipt and accuracy of this email. A downloadable and printable map of James Madison University is available at

b. Customer must carry General Liability insurance in the amount of $1,000,000 per occurence, Third Party Property Damage coverage in the amount of $100,000 per occurrence and Excess Accidental Medical coverage in the amount of $10,000 per occurrence. The Purchaser is required to list James Madison University as the certificate holder and should include language showing the University as additional insured. The certificate must include the organization name, event date and location. Purchaser shall provide to the University a certificate of said insurance no less than fourteen (14) days before the earliest date as set forth in attached facility reservation.

3. Two weeks prior to your event:

a. Finalize all setup details and equipment needs at least two weeks prior to your event by contacting the Event Services Staff at the appropriate venue.

     Festival Conference and Student Center - Bob Davis, (540)568-1715,
     The Union - Joe DeBord, (540)568-8931,

b. Finalize catering arrangements with the Special Events Catering office at (540)568-6637 or

4. After your event:

a. Provide final payment. Shortly after your event you will receive a final invoice for any balance due. Payment is due 30 days after the date of the final invoice.


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