Technology Support Needed

 I would like to add a network printer

Would you like to add a printer? Click here for instructions for a Mac or a PC.

Still need help? Please call the JMU Help Desk (540) 568-3555.

 A printer is not working

Need support? Submit a ticket and the computing coordinator will review your request and be in touch.

 The internet in my office is not connecting

Please submit a ticket and the computing coordinator will review your request and be in touch.

 Something is not working in my classroom

Check the podium for a list of FAQ resources.

Find room-specific equipment instructions here.

For immediate assistance contact Classroom Technologies at (540) 568-6799.

 Something is not working in a computer lab

Assistance is available by calling Lab Operations at (540) 568-3672 or labservices@jmu.edu.

 I have a general computing question

Please call the JMU Help Desk (540) 568-3555 or email helpdesk@jmu.edu.

 I am locked out of my JMU account

Please call the JMU Help Desk (540) 568-3555. 

 I have a question about Sharepoint

 

IT Training offers online training. Registration details here.

LinkedIn Learning offers training as well. Log on here with your eID and password for more details. 

Need support? Submit a ticket and the computing coordinator will review your request and be in touch.

 I have a request to purchase a new computer/software/accessories

Need support? Submit a ticket and the computing coordinator will review your request and be in touch.

 I need other COE technology support

Submit a ticket and the computing coordinator will review your request and be in touch.

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