JMU Lake

Consistent with the Code of Ethics established by the International Ombudsman Association, the Faculty Ombudsperson is committed to ethical conduct in the performance of duties. Therefore, the Faculty Ombudsperson will be truthful and act with integrity, will foster respect for all of the organizational members that are served and will promote procedural fairness in the content and administration of the organization's practices, processes and policies. In executing the duties of the position, the Faculty Ombudsperson will be guided by the ethical principles shown and briefly described below.


The ombudsperson is independent in structure, function and appearance to the highest degree possible within the organization.

Neutrality and Impartiality

As a designated neutral party, the ombudsperson remains unaligned and impartial. The ombudsperson does not engage in any situation which could create a conflict of interest.


The ombudsperson holds all communications with those seeking assistance in strict confidence and does not disclose confidential communications unless given permission to do so. The only exception to this privilege of confidentiality is where there appears to be imminent risk of serious harm.


The ombudsperson, as an informal resource, does not participate in any formal adjudicative or administrative procedure related to concerns brought to his/her attention.



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