What services does the Dean of Students office provide?

  • Assist students who are considering withdrawing from the university prior to the end of the semester.
  • Notify faculty of extended absences from class when a student is incapacitated or experiencing extraordinary circumstances over the course of serveral days.
  • Refer students to the REBOUND program that are struggling with academic or personal setbacks or failures.

 Do I need to schedule an appointment?

Walk in appointments are welcome, but are subject to availability of staff.  Appointments can be scheduled by calling (540)568-6468.

 Where is the Dean of Students office located?

We are located in the Student Success Center, Suite 3010.  We are open from 8:00am to 5:00pm, Monday through Friday.

 I want/need to withdrawal from JMU. What do I do?

There are two ways to withdrawal from the university:
  • Through the Office of the Registrar within the first three weeks of the semester.
  • Through the Dean of Students office after the first three weeks of the semester.

 I withdrew from the univesity and would like to return.

  • If it was a personal, medical, extenuating circumstance, or military deployment withdrawal, visit the Office of the Registrar to complete the Intent to Enroll Form.
  • If it was a mental health withdrawal, visit the Office of the Registrar to complete the Intent to Enroll Form.  In addition, contact the Dean of Students office in order to obtain a Mental Health Re-Entry Form.

 How does a student notify professors of a current or future absence?

A student or family member can contact the Dean of Students office about a current or future absence and the office will notify professors through an email notification.  Such notifications are sent as a convenience for the student but do not excuse the student's absence.

 What do I do if I'm not happy with my grade or my professor?

  • Talk directly to the professor about your concerns.
  • If after talking with your professor you still have concerns, talk with the department head.
  • If a student (graduate, undergraduate, or post-baccalaureate) believes that a final course grade was unfairly awarded, that student may initiate the Grade Review Process.

 What do I do if I'm having difficulty with my living situation on or off campus?

  • If you live on campus, you can talk with either your RA or hall director.  In addition, you can call the Office of Residence Life at (540)568-3501.
  • If you live off campus, you can talk with your landlord or JMU's Office of Off Campus Life at (540)568-6071.

 I need to have forms completed regarding my conduct status at JMU.

This form is often referred to as a Dean's Certification and it is completed by the Office of Student Accountability and Restorative Practices at (540)568/6218.

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