• Assist students who are considering withdrawing from the university prior to the end of the semester.
  • Notify faculty of extended absences from class when a student is incapacitated or experiencing extraordinary circumstances over the course of serveral days.
  • Refer students to the REBOUND program that are struggling with academic or personal setbacks or failures.

Walk in appointments are welcome, but are subject to availability of staff.  Appointments can be scheduled by calling (540)568-6468.

We are located in the Student Success Center, Suite 3010.  We are open from 8:00am to 5:00pm, Monday through Friday.

There are two ways to withdrawal from the university:
  • Through the Office of the Registrar within the first three weeks of the semester.
  • Through the Dean of Students office after the first three weeks of the semester.
  • If it was a personal, medical, extenuating circumstance, or military deployment withdrawal, visit the Office of the Registrar to complete the Intent to Enroll Form.
  • If it was a mental health withdrawal, visit the Office of the Registrar to complete the Intent to Enroll Form.  In addition, contact the Dean of Students office in order to obtain a Mental Health Re-Entry Form.

A student or family member can contact the Dean of Students office about a current or future absence and the office will notify professors through an email notification.  Such notifications are sent as a convenience for the student but do not excuse the student's absence.

  • Talk directly to the professor about your concerns.
  • If after talking with your professor you still have concerns, talk with the department head.
  • If a student (graduate, undergraduate, or post-baccalaureate) believes that a final course grade was unfairly awarded, that student may initiate the Grade Review Process.
  • If you live on campus, you can talk with either your RA or hall director.  In addition, you can call the Office of Residence Life at (540)568-3501.
  • If you live off campus, you can talk with your landlord or JMU's Office of Off Campus Life at (540)568-6071.

This form is often referred to as a Dean's Certification and it is completed by the Office of Student Accountability and Restorative Practices at (540)568/6218.

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