Lead Piano Technician

Previously an international tax advisor, Jocelyn Chan received her certification in piano technology from the University of Western Ontario and her Master of Arts in Music with an emphasis in piano technology from Florida State University. She has worked around the world as a piano technician for Steinway & Sons, as well as at Florida State University, Yong Siew Toh Conservatory of Music in Singapore, and the Aspen Music Festival in Colorado. She enjoys playing the piano as much as she enjoys working on them and also plays the clarinet and organ. Outside of the music world, she enjoys adventuring outdoors and is very happy to live in the beautiful Shenandoah Valley, where she can often be found running, hiking, biking, and swimming.

Piano Professors and Technicians

Lori Piltz

Lori Piitz
Professor, Piano Area Coordinator
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Oliver Scott
Instructor, Jazz Piano


Scott Zane Smith
Coordinator, Supervisor, Instructor
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John Veitch
Piano Technician
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