Undergraduate and graduate students and faculty from Writing Studies, Public Policy and Administration, Math and Statistics, Social Work, and Graduate Psychology worked with the United Way of Harrisonburg and Rockingham County to help serve the ALICE (Asset Limited, Income Constrained, Employed) population of Harrisonburg and surrounding counties. This is the second time that Community Innovations has worked with the United Way, and this year, students explored how to collect data about how COVID-19 has affected the economic, social, and health of the ALICE population:
- Data – Incomplete and decentralized data create challenges for organizations on deciding how to spend their limited but valuable resources most effectively. Without a uniform dataset, organizations form their own rubric and research, creating silos, decreasing their own effectiveness in analyzing the status of the ALICE population and how to best serve them in collaboration with other efforts.
- Fundraising – There is relatively weak support of non-profit agencies by various levels of government. The burden of filling in financial gaps often falls on community organizations over relying on private donors, competing for donors, and applying for the same funding resources. Organizations also typically feel pressured to share clients’ stories to generate a greater sense of empathy among prospective donors in the hopes of moving them to make financial contributions. These dynamics can deplete capacity, create tension and division among community organizations, and increase the potential of exploitation and othering of ALICE.
- Hunger – Since the COVID-19 pandemic started, food insecurity rates have reached 11.2% (a 6% increase since 2018) in Rockingham County, and 15% in Harrisonburg City, acutely impacting the ALICE populations and increasing rates among seniors and households with children.
- Infrastructure – Different sectors are having different conversations around housing, with no comprehensive mapping of the issue. There is currently no way to show areas that are in need and lots of different actors are involved with different approaches, further complicating the matter.
- Innovative Tank – The ALICE population is likely the most significantly impacted
population of any income-level demographic due to the COVID-19 pandemic. Many new
modalities of communication information sharing have arisen in the past few months, but we
have yet to see how agencies and organizations are adapting to blur their boundaries to
better share resources (human, information, financial, etc.) towards a more common goal.
Also, in our small region, we have a diversity of autonomous organizations competing for
limited resources by presenting themselves as experts in single or dual services, hindering the
ability for integrated, system-based social service provision. In essence, how do traditional
approaches to collaboration need to be taken apart and rebuilt to meet the ALICE challenge in the pandemic moment?