Frequently Asked Questions
Checking your applicant status
Checking your applicant status
What does each status mean?
Different status updates will appear on your status update page as your application moves towards a decision.
- Incomplete - Your online application is missing items. Look at your To Do List and click on an item for more details.
- Complete - Your test scores (if required) have been received and the program is reviewing your application.
- Admitted -Your program has made you an offer of admission and you will need to accept or decline that offer. Additionally, you will receive an official offer letter in the mail.
- Not Accepted - Unfortunately you were not accepted into a program. You are encouraged to check with the program for details.
What will I see in MyMadison?
How long will it take before my status is updated?
During peak application season we receive hundreds of applications per day, each of which is reviewed by a staff member in our office. Please allow several days after your submission for your status to be updated.
While we understand your desire to ensure that we have received your materials, it is very difficult for us to verify individual applications over the phone or via email; and this can delay the processing of your application.
I got in, now what?
If you have been accepted into a program you will need to log in to MyMadison where you will accept or decline the offer
At that time we will mail an offer letter and additional materials - therefore always keep your address information current in MyMadison
The letter specifies the term you are admitted into, the category of admission being offered, and the name of your faculty advisor
Categories of Decisions - You will be notified once decisions are posted as follows:
- Unconditionally - Admission without reservation. Indicates that you have a sound academic background in preparation for your program of study.
- Conditionally - Conditional admission indicates that the graduate program has identified specific conditions that must be met. It is your responsibility to notify your adviser when the conditions of acceptance have been met. The adviser or graduate program director then contacts The Graduate School indicating the change from conditional to unconditional status.
- Provisionally - Admission under probationary status. You have not fully met the requirements for admission into your program. Your first priority must be to satisfy the conditions outlined in your acceptance letter. It is your responsibility to notify your adviser when the conditions of acceptance have been met. The adviser or graduate program director then contacts The Graduate School indicating the change of status.
- If you were not accepted into a program that decision will be viewed in MyMadison and no letter will be mailed.
How do I use MyMadison?
View this video tutorial:
What is an e-ID?
created when an application has been submitted and processed by JMU
generated from the name submitted on the application to JMU
emailed to the Applicant welcoming them to JMU with instructions to activate their e-ID
used to access MyMadison and necessary to view application status
How do I activate my e-ID?
If you are still an applicant and have never activated your e-ID or setup a MyMadison account, use the Applicant Self-Service resource page to find your e-ID, pin number, or to get a new activation link to activate your e-ID.
I have an e-ID already, but I need help.
If you have activated a MyMadison account you will need to contact the JMU IT helpdesk for help accessing your account.