Job Description

Office of Residence Life Student Assistants contribute to an efficient office environment, allowing the full-time staff to complete daily tasks and provide excellent customer service to guests. They strive to create a positive first impression while assisting with the array of Residence Life services.

Every day tasks include:

  • Interacting with customers over the phone or in the office
  • Distributing material to the residence life staff
  • Facilitating the creation of departmental purchase orders for RAs and others
  • Aiding with other administrative functions as needed

Positions are posted and hired as needed only. If there is an opening, it will be posted on JMU PageUp

Student Assistant(s) - Business Operations

General tasks include, but are not limited to:

  • Interacting with individuals over the phone/email/in the office
  • Monitoring maintenance requests/entering work orders
  • Communicating information about maintenance-related issues
  • Assisting with creating/distributing residence hall opening/closing materials
  • Handling BusOps tasks at various residence halls
  • Other administrative functions as needed

Interested? Contact Denise Sauder

Student Assistant(s) - Community Development/Learning Initiatives

General tasks include, but are not limited to:

  • Interacting with individuals over the phone/email/in the office
  • Facilitating the creation of departmental purchase orders (DPOs)
  • Collecting all documentation from hall staff regarding DPOs 
  • Distributing material to the Residence Life Staff
  • Delivering mail daily to each section of ResLife/Conference Services
  • Other administrative functions as needed

Interested? Contact Jen Stepp

Design and Marketing Student Assistant

General tasks include, but are not limited to:

  • Assisting the Social Media & Marketing Manager with visual resources and methods
  • Creating social media content/ideas, following the ResLife Social Calendar
  • Identifying marketing/engagement opportunities
  • Implementing the University/ResLife brand guide
  • Attending/performing real-time coverage of JMU ResLife events as needed
  • Managing multiple projects/time appropriately
  • Communicating deadlines/expectations with the Social Media & Marketing Manager
  • Other functions as needed

Interested? Contact Sydney Wood

Student Assistant(s) - Housing Operations

General tasks include, but are not limited to:

  • Interacting with individuals over the phone/in the office
  • Monitoring/responding to the res-life email inbox, voicemail, and PureChat
  • Printing/copying Housing & ResLife items
  • Distributing Housing items to staff
  • Maintain knowledge and understanding of Housing processes, Housing Contracts, move-in information, move-out information, First Year Housing Assignments, Upperclass Online Room Selection, and more
  • Other administrative functions as needed

Interested? Contact Ben Polglase

Student Assistant Benefits
  • Starting Pay:
    Returning student employees are eligible for an hourly raise after their first year
    • Business Operations Student Assistants:
      • $12.50/hour
    • Community Development/Learning Initiatives Student Assistants: 
      • $12.50/hour
    • Design & Marketing Student Assistant: 
      • $13.50/hour
    • Housing Operations Student Assistants: 
      • $12.50/hour
  • Flexible hours/schedule:
    • You are a student first!
      • We work with your class schedule
    • Up to 20 Hours a week
  • Lifelong Skills:
    • Organization
    • Administrative functions
    • Communication
    • And more!

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Office of Residence Life
Huffman Hall
MSC 2401
200 Huffman
Harrisonburg, Virginia 22807