Job Description

Office of Residence Life Student Assistants contribute to an efficient office environment, allowing the full-time staff to complete daily tasks and provide excellent customer service to guests. They strive to create a positive first impression while assisting with the array of Residence Life services.

Every day tasks include:

  • Interacting with customers over the phone or in the office
  • Distributing material to the residence life staff
  • Facilitating the creation of departmental purchase orders for RAs and others
  • Aiding with other administrative functions as needed

Positions are posted and hired as needed only. If there is an opening, it will be posted on JMU PageUp

Interested? Visit JMU PageUp or Reach out to ResLife

Student Assistant(s) - Business Operations

General tasks include, but are not limited to:

  • Interacting with individuals over the phone/email/in the office
  • Monitoring maintenance requests/entering work orders
  • Communicating information about maintenance-related issues
  • Assisting with creating/distributing residence hall opening/closing materials
  • Handling BusOps tasks at various residence halls
  • Other administrative functions as needed
Student Assistant(s) - Community Development/Learning Initiatives

General tasks include, but are not limited to:

  • Interacting with individuals over the phone/email/in the office
  • Facilitating the creation of departmental purchase orders (DPOs)
  • Collecting all documentation from hall staff regarding DPOs 
  • Distributing material to the Residence Life Staff
  • Delivering mail daily to each section of ResLife/Conference Services
  • Other administrative functions as needed
Design and Marketing Student Assistant

General tasks include, but are not limited to:

  • Assisting the Social Media & Marketing Manager with visual resources and methods
  • Creating social media content/ideas, following the ResLife Social Calendar
  • Identifying marketing/engagement opportunities
  • Implementing the University/ResLife brand guide
  • Attending/performing real-time coverage of JMU ResLife events as needed
  • Managing multiple projects/time appropriately
  • Communicating deadlines/expectations with the Social Media & Marketing Manager
  • Other functions as needed
Student Assistant(s) - Housing Operations

General tasks include, but are not limited to:

  • Interacting with individuals over the phone/in the office
  • Monitoring/responding to the res-life email inbox, voicemail, and PureChat
  • Printing/copying Housing & ResLife items
  • Distributing Housing items to staff
  • Maintain knowledge and understanding of Housing processes, Housing Contracts, move-in information, move-out information, First Year Housing Assignments, Upperclass Online Room Selection, and more
  • Other administrative functions as needed
Student Assistant Benefits
  • Starting Pay:
    Returning student employees are eligible for an hourly raise after their first year
    • Business Operations Student Assistants:
      • $12.50/hour
    • Community Development/Learning Initiatives Student Assistants: 
      • $12.50/hour
    • Design & Marketing Student Assistant: 
      • $13.50/hour
    • Housing Operations Student Assistants: 
      • $12.50/hour
  • Flexible hours/schedule:
    • You are a student first!
      • We work with your class schedule
    • Up to 20 Hours a week
  • Lifelong Skills:
    • Organization
    • Administrative functions
    • Communication
    • And more!

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Office of Residence Life
Huffman Hall
MSC 2401
200 Huffman
Harrisonburg, Virginia 22807