Establish a Coordinated University Structure for Responsive Partner Service and Improved Project Management

JMU seeks to be the first call when organizations across the Commonwealth and beyond have opportunities to pursue or problems to solve. This initiative establishes a coordinated partner navigation model to make it easier for them to connect with the university, engage with the right expertise, and move projects forward. It establishes a clear single point of entry, a coordinated intake and referral process, and a network of university liaisons.

The coordinated structure will also improve institutional visibility into partner needs, emerging opportunities, engagement activity, and outcomes.

This Priority Initiative Supports:
Pillar 4: Become the Preferred Partner to Meet the Needs of the Commonwealth, and Beyond

Key Performance Indicators

• Surpass $1.2 billion in statewide economic impact and $50 million in annual research expenditures by 2032.

FY27 Action Items

• Hire and onboard a Coordinator for Responsive Partner Service.
• Continue and expand relationship-management activities with partners.
• Establish a governance structure for responsive partner service.
• Build and launch a “Front Door” website and single point of entry process.
• Create intake, routing, referral, handoff, and monitoring processes.
• Develop the university liaison network and partnership intelligence capabilities.