IT Project Portfolio

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Reengineering Madison will dramatically transform our campus technology and platforms, modernizing our systems and business processes.  This initiative will include implementing significant technology platforms such as enterprise CRM (Customer Relationship Management) and new data solutions for managing and visualizing JMU’s data.  Reengineering Madison will also involve replacing current PeopleSoft ERP (Enterprise Resource Management) Finance, Human Resources and Student Administration applications as well as current applications used for managing the identities of JMU’s constituents.  We anticipate this set of projects will take at least seven years to fully implement.

JMU will implement the iPaaS (Integration Platform as a Service) solution, Boomi, to be able to create and manage integrations between applications.  This will include the ability to integrate application data in real-time as well as the ability to support integrations involving both cloud and on-premise systems.

As part of the Reengineering Madison program, JMU seeks to identify principles and implement business processes for expanding our Data Governance program.  This will include creating and publishing data definitions as well as a process for managing data conflicts or issues.

As part of Reengineering Madison, JMU will select a CRM platform to be utilized university wide.  Functionality included will be contact and account management, email and text communications, case management, and self-service capabilities for JMU constituents.  There will also be projects to implement Admissions, Advising/Student Success, and Advancement functionality in the CRM.

As part of Reengineering Madison, JMU will select and implement new Identity Management technology.  The new solution will include capabilities to support access and governance for all JMU constituent types (students, applicants, employees, alumni, parents, and others) and include self-service capabilities as well as support capabilities for IT.

Implement Initium Address verification software for HRMS to support ensuring addresses meet postal codes.  This is important for both W2’s and the requirement that employee addresses be postal verification ready for the state personnel system.  This will become more critical as we interface to the new Cardinal HR system.

JMU would like to evaluate EMR (Electronic Medical Records) providers/software.  The current Medicat product, used by the University Health Center, is not used by other entities on campus (such as clinics and training staff in Athletics) and we’d like to have a consolidated solution.  Additionally, JMU uses Medicat’s on-premise solution and Medicat is urging their customers to move to Medicat’s cloud product.

The project scope is to replace the existing Dell Data Protection Encryption (DDPE) with Microsoft Bitlocker.

The purpose of this project is to upgrade JMU’s telephone systems to a unified communications (UC) telephone system utilizing Voice over the Internet Protocol (VoIP).

The scope of this project is to move Cascade to the cloud.

The scope of this project is to move Cherwell to the cloud.

The scope of this project is to replace Nolij with OnBase in all offices on campus and provide document storage for offices that are still using paper.

The objective of this project is to route all MyMadison users to Modern MyMadison and then in a later phase, modernize the Faculty and Advisor functionality.  The routing phase of this project will allow users with mixed roles to access Modern MyMadison for any pages that we have already converted (MyMadison, Applicant, Student, Employee, MyServices, My Accounts) instead of being automatically routed to Classic MyMadison.  The implementation of Faculty and Advisor will provide a modern look for all Faculty and Advisor functionality in MyMadison and include alignment of mobile and desktop.

The project scope includes leveraging existing Budget Revision functionality for the Office of Sponsored Programs – Financial Services (OSP-FS) Grants process.  Additional scope includes leveraging existing Budget Revision functionality for Restricted Accounts (Financial Reporting).  The objective for both groups of stakeholders is to improve efficiency within their respective departments.

The College of Science and Math (CSM) will be joining the JMU active directory (AD) domain.  Project involves the creation of organizational units and management accounts for CSM techs within central AD (and associated management tools – SCCM, Jamf, etc.) migration or re-image of endpoints (faculty/staff, labs, specialized equipment), migration of servers (files shared included), and decommission of CSM domain.  Project has been initiated to ease the management and support burden on the CSM staff as well as to increase security and satisfy a request by the university cybersecurity insurance provider.

The purpose of this project is to segment JMU’s wireless network.  This will improve JMU’s security posture by allowing the separation of managed and non-managed devices on JMU’s wireless network.  This project will also lay the groundwork for additional future segmentation to enhance JMU’s security posture even further.

The purpose of this project will be tenant consolidation.  The Dukes tenant will be migrated into the JMU tenant to better support our students, faculty, and staff.  This project will also include improvements for endpoint protection and management (setup of Intune/co-management, Microsoft Defender for Endpoint, Windows Autopilot, and Azure Virtual Desktop (AVD)), as well as enhanced security features associated with upgrading to A5 licenses (Platform Security Compliance Data Loss Protection (DLP) and Mobile Internet Protocol (MIP); Migration to Defender for O365).

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